- Transdev (Garden City, NY)
- …interior or mirrors, lights, windshield wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center using best judgment for ... in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to...information quickly. Decisions making or information relayed requires clear communications one on one with internal staff, external agencies… more
- Small Business Administration (Buffalo, NY)
- …Planning, directing, managing, supervising, coordinating and evaluating all aspects of the call center operations and its program delivery. Planning, developing ... Program. Serving as a recognized authority of the CSC call center operations and the Disaster Loan...Assistance Program to perform a substantive role as a representative for the AA/DA when meeting with members and… more
- Highmark Health (Albany, NY)
- …Two (2) years Customer Service related experience in a high volume call /contact center is preferred. Required Knowledge/Skills: 1. Must meet qualifications ... :** Job Summary Provides quality customer service in a high volume contact center to include providing complete, accurate and timely responses to inquires from… more
- House of Blues (Brooklyn, NY)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- Genesee Community College (Batavia, NY)
- …institutions Access to the Employee Assistant Program (EAP) Access to the fitness center , pool, studio, walking trails and more at the Richard C. Call Arena ... and Past Due Payment Plan. Assist the Bursar in student billings and communications , including but not limited to: Periodic billing & mailings. Prepare tailored … more
- New York State Civil Service (Albany, NY)
- …have been successfully tested.* Help troubleshoot production issues and provide on- call support.* Conduct technical walkthroughs and code reviews of proposed system ... the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov) Additional Comments Knowledge, skills, and abilities: * Demonstrated… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record,… more
- Arc Allegany-Steuben (Bath, NY)
- …of regulatory requirements and agency procedure regarding investigations including the Justice Center Code of Conduct, Core Competencies and the code of ethics, ... personnel records; people we support records; verbal and written communications . + Conduct interviews as necessary which may involve...or Director of Quality Enhancement and committee. + Provide on- call service at least every 2 months - answering… more
- Sharecare (Albany, NY)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Cornell Cooperative Extension (New Baltimore, NY)
- …Cornell Cooperative Extension of Columbia & Greene Counties Capital Region Welcome Center Taste NY Market (the "Market") promotes the region's local tourism ... the Working Conditions; the work environment characteristics described here are representative of those an employee encounters while performing the essential… more