- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record,… more
- Sharecare (Richmond, VA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- CACI International (Chantilly, VA)
- …Experience with WiFi survey heatmapping tools. + Experience with VoIP deployments: call managers, ancillary systems, analog gateways, and VoIP phones. + Knowledge of ... Excellent interpersonal and presentation skills + Good oral and written communications skills **Desired:** + Prior experience with Army network modernization… more