- Eastern Bank (Wakefield, MA)
- …+ Inbound Call Representative + Call Center Representative + Customer Care Center Specialist + Member Services Representative **Key Terms** + ... Business Service Team is a specialty group within our customer service center primarily providing support to...+ Assists management with monitoring the business banking inbound call queue, e-mail queue, and offline work queue. +… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) * Patient Services Job Type Full-time ... Description Under direct supervision of the Medical Call Center Manager, the Medical ...Center : answer calls from patients and other health care facilities/providers, determine the caller's need, help them with… more
- Cambridge Health Alliance (Cambridge, MA)
- Supervisor, Multicultural Affairs & Patient Services - Interpreter Call Center **Requisition Number:** 9531 **Pay Range:** $29.52 - $44.52 per hour **Location:** ... and compassionate care to every patient, every time. **Position Summary** The Call Center Supervisor, Multicultural Affairs & Patient Services, plays a key… more
- Intermountain Health (Boston, MA)
- **Job Description:** The RN in the Clinical Communication Call Center ensures a superior customer service experience for all who interact with the Clinical ... Communication Call Center . The RN provides consultation, education,...when necessary, direct them to the appropriate level of care . Please note that a video interview through Microsoft… more
- Beth Israel Lahey Health (Westwood, MA)
- …2. Strong typing skills 40+ wpm. Knowledge of medical and pharmacy terminology. Call Center and/or telephone customer service experience. 3. Specialty ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service:** Ability to provide a high level of… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... a high volume of incoming calls in a dedicated call center . **Job Description:** **Essential Responsibilities:** 1....offering ideas, identifying issues, and respecting team members. 8. ** Customer Service:** Ability to provide a high level of… more
- Fallon Health (Worcester, MA)
- …or advanced education desirable + 2+ years professional work experience preferably in a customer facing inbound call - center setting. + The ability to ... **Overview** **Fantastic Call Center Opportunities with training, career...key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.… more
- Fallon Health (Worcester, MA)
- …**Experience:** + Minimum of one year Customer Service experience in a call center environment + Computer skills **Pay Range Disclosure:** + In accordance ... a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon… more
- Needham Bank (Needham, MA)
- …education and information and issue resolution to our Needham Bank customers and communities via the Customer Care Center channel. A Customer Care ... resolve problems and provide information on products and services. Customer Care Center Specialist should...1+ year of experience working in a client service call center + Demonstrate ability to trouble… more
- Beth Israel Lahey Health (Milton, MA)
- …within the hospital and BIDMC system. Reports to the Administrative Director of the Center for Specialty Care at BID-Milton and receives direction related to ... of appointment needed and the urgency and resolution of call . Calls may be routine, complex or urgent from... center as needed including providing back-up for center patient care coordinators. Perform other requested… more