- Atrius Health (Quincy, MA)
- …behind*Caring. Connecting. Growing together.* *SUMMARY* *This position is looking for skilled call center candidates at our site in Quincy, MA. Applicants ... the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective,...This is a great opportunity to grow within the call center field to make a positive… more
- Beth Israel Lahey Health (Boston, MA)
- …job, you're making a difference in people's lives.** Beth Israel Deaconess Medical Center (BIDMC) is looking for an experienced and motivated Clinical Pharmacist to ... our Central Operations/Sterile Products Team. Beth Israel Deaconess Medical Center (BIDMC) is 743 bed hospital located in the...is part of Beth Israel Lahey Health, a health care system that brings together academic medical centers and… more
- North Shore Community Health (Salem, MA)
- …local law. Essential Functions: . Assesses an individual's basic health status and related patient care needs for patients who call the clinic or who present for ... of health . Communicates with members of the patient's care team outside of the health center .... Provides coverage at other NSCH clinical sites or call centers as needed Performing additional duties to fulfill… more
- IQVIA (Northborough, MA)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and...and continuous development of staff. + Answer staff and customer questions and recommend corrective services to address … more
- CenterWell (Boston, MA)
- …five years' experience as a product owner or similar role + Prior experience with call center operations and KPIs in a lead capacity + Proficiency with Genesys ... Owner - Telephony leverages their expertise in product management and primary care operations to deliver impactful digital solutions. This role encompasses all… more
- Beth Israel Lahey Health (Danvers, MA)
- …Facilitator, the MRI Patient Registration Coordinator will assist with the delivery of patient care at Lahey Outpatient Center Danvers, but also at times, in the ... essential for MRI safety and patient satisfaction. + Inpatient scheduling as needed. + When call queues are busy, backs up MRI Schedulers on ACD (Automated Call … more
- Beth Israel Lahey Health (Burlington, MA)
- …& Medical Center is one of the world's premier health care organizations, pioneering innovative treatments and highly specialized surgery utilizing cutting edge ... shift Rotating evenings, nights and weekends, as needed Evening, night and weekend call required based on department needs and department guidelines Lahey Hospital… more
- Dana-Farber Cancer Institute (Boston, MA)
- …of some weekdays.** Under the general supervision of the Supervisor, Emergency Call Center , performs a variety of duties including receiving, evaluating, ... in accordance with established procedures. Advises and trains emergency call center staff. Operates a variety of...in life changing breakthroughs in cancer research and patient care . We are united in our mission of conquering… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS, AND ABILITIES ... staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate...As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across… more
- Beth Israel Lahey Health (Boston, MA)
- …assigns ambulance dispatch requests from within Beth Israel Deaconess Medical Center Boston to appropriate ambulance service. Ensures efficient response to ambulance ... series two-way radio system. Maximizes utilization of Beth Israel Deaconess Medical Center Ambulances Services and the ambulances assigned to Beth Israel Deaconess… more