- Beth Israel Lahey Health (Boston, MA)
- …surgeons' offices, surgical scheduling, Medical Records, other departments within the medical center and various personnel and facilities external to the Medical ... Center . Schedules pre-admission testing appointments and phone calls for...either coming to the clinic or receiving a pre-screening call . **Job Description:** **Essential Responsibilities:** 1. Reviews the operating… more
- Beth Israel Lahey Health (Charlestown, MA)
- …lives.** Installs, configures, and supports physical, virtual, and cloud data center servers and services, prepares support documentation, and maintains and supports ... in ongoing monitoring and evaluation of server performance. Provides 7x24x365 on- call response. (essential) 4. Creates and maintains technical support documentation… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents… more
- Tufts Medicine (Boston, MA)
- …Coursework. 2. Medical Assistant Certification. 3. Two (2) years of health care customer service or call center experience. 4. Bilingual. **Duties and ... procedures related to the delivery of high quality patient care . In addition, this role focuses on performing the...In addition, this role focuses on performing the following Customer Service duties: Guides the patient through the healthcare… more
- Tufts Medicine (Lowell, MA)
- …with patient care in order to maintain high levels of customer services and efficient functioning of the unit. This position facilitates an environment ... care in order to maintain high levels of customer services and efficient functioning of the unit. This...Greater Lowell community with pride. We balance the first-rate care of a premier medical center with… more
- Veterans Affairs, Veterans Health Administration (Jamaica Plain, MA)
- …Clinical Reminders with appropriate consults and alerts as indicated such as Call Center or MHV/Secure Messaging. Oxygen therapy, medication administration to ... and other supportive personnel involved in the delivery of patient care , incorporating acceptable, established customer service standards into practice..… more
- Cambridge Health Alliance (Everett, MA)
- …we have recruited highly-regarded surgeons and are able to provide state-of-the-art care in our operating rooms. The department has grown significantly adding ... skilled surgeons who bring specialized care to our communities. Our most recent initiatives include...surgery program, hepatobiliary and pancreatic program, and multidisciplinary breast center . All of our general surgeons handle routine cases… more
- Beth Israel Lahey Health (Boston, MA)
- …telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into ... and urgency to schedule the patient to the appropriate provider or triage the call . Sends out accurate and complete communication e-mails to physicians or to other… more
- CVS Health (Boston, MA)
- …using digital communication tools. **Preferred Qualifications** + 1+ years of experience in a call center environment. + Spanish speaking - must be willing and ... ourselves with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we reach millions… more
- Baystate Health (Springfield, MA)
- …to mental, physical, and financial health Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition ... every year and advance knowledge about new approaches to care . At Baystate Health we know that treating one...**QUALIFICATIONS:** + HS Diploma/GED + 1-2 years experience in customer service + Prior experience in a healthcare setting… more