- Children's Hospital Boston (Boston, MA)
- …of programs and services. You will provide positive and effective customer service that supports departmental and hospital operations. Key responsibilities + ... Patient Encounter Management: + Providing positive and effective customer service that supports unit operations + Collaborating with referring providers and… more
- Fresenius Medical Center (Danvers, MA)
- + America's 'Most Loved Workplaces' by Newsweek + NO Overnight, Sunday or on- call shifts. + Major holidays off! (Thanksgiving, Christmas and New Years Days) + **No ... 350+ research sites across North America + Largest provider of renal care products and services in the nation, including state-of-the-art dialysis machines,… more
- Cecelia Health (Boston, MA)
- …to the appropriate clinician. + Simultaneously navigate three technology platforms (eg patient service center with an integrated call center , EHR system, and ... medical practice serving people with chronic conditions across the care continuum. We expand access to care ...Call agent experience is preferred. + Passionate about customer service and member satisfaction. + Ability to work… more
- Beth Israel Lahey Health (Boston, MA)
- …discharges, and transfers. Provides outstanding service for every customer interaction. **Job Description:** **Essential Responsibilities:** + Facilitates patient ... and procedures. + Coordinates registration process for established protocols. + Answers patient call lights in a timely manner and responds within the scope of role,… more
- CVS Health (Boston, MA)
- …with advanced notice due to business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... with dedicated colleagues who are passionate about transforming health care . As the nation's leading health solutions company, we...**Required Qualifications** + 1+ years of experience in a call center environment. + Experience using Microsoft… more
- WATTS (North Andover, MA)
- …customer satisfaction and efficient resolution of issues. Working in a high-volume call center environment, you will process orders, address inquiries, and ... and we have a dynamic future ahead. As the Customer Service Representative, you will manage daily client deliverables...Process sales orders, RGAs, and credits in a high-volume call center , ensuring accurate methods and procedures… more
- Bausch + Lomb (Springfield, MA)
- …Territory Manager (VTM)** to partner with independent and retail-affiliated Eye Care Practitioners (ECPs) within the designated territory. This role is responsible ... of Bausch + Lomb contact lens prescriptions and lens care recommendations + Develop account business plans for high...with consideration of investment and financial impact for both customer and Bausch + Lomb + Responsible for executing… more
- Commonwealth Care Alliance (Boston, MA)
- …year customer service work experience required, preferably in a contact/ call center environment; retail/sales experience acceptable Desired Experience (nice ... o Effectively communicates the value of CIC programs to the member/patient/health care agent. o Accurately documents call attempts and scheduling information… more
- Commonwealth Care Alliance (Boston, MA)
- …**Experience Desired:** * Experience in health insurance * Experience in a call center **Knowledge, Skills & Abilities Required:** * Demonstrated computer ... 011520 CCA- Customer Service **_This position is available to remote...Specialist serves as subject matter expert on the Contact Center 's policies, procedures, and workflows. This role is responsible… more
- Cardinal Health (Boston, MA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy… more