- New York State Civil Service (Albany, NY)
- … customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales representative ... pending further investigation. Work a variety of reports . Provide excellent customer service and decrease flow-out Minimum Qualifications 60 or more college… more
- TEKsystems (White Plains, NY)
- IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED,...OFFICE, NOT REMOTE) $21/HR Qualifications: + 2 years of call center customer service experience ... customer info/conversation info into database while fielding inbound call -Field calls with the utmost level of ...call -Field calls with the utmost level of customer service -Inbound phone calls -Pension plans, Disability, -High… more
- University of Rochester (Rochester, NY)
- …work-flow protocols. Contributes to the execution of new protocols and procedures within the call center . Provides guidance on the most complex calls and issues. ... expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** +...FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep. while additionally demonstrating advanced… more
- Broadview FCU (Albany, NY)
- …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center , check-in/check-out, ... referrals and neighborhood administrative and physician support. The Patient Service Representative , possesses a commitment to excellence in the development of… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900021 UR Med Access Center Work Shift: UR - Day (United States of America) Range: UR URCB 204 H ... and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated… more
- Paddock Chevrolet (Tonawanda, NY)
- …* Handling of incoming and outgoing phone calls and emails. * Work in our call center staffed and managed by the Dealership, and handle our customer ... Places to Work Finalist. We strive to make every customer a customer for life. Happy employees...computer skills * Valid driver's license * Must have call center experience * Previous insurance experience… more
- University of Rochester (Rochester, NY)
- …and scheduling services to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians and medical providers associated ... to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic technical support. + Ensures… more
- WelbeHealth (Albany, NY)
- …The Welbe Advocate I will focus on either inbound and/or outbound assignments within the Call Center (the Hub), which includes but is not limited to call ... or Equivalency required + Minimum of one (2) year of experience working in a call center environment where a service/support role was primarily performed + Must… more
- Rallye Motor Company (Roslyn, NY)
- …working in a phone sales or customer service. Preferably in a call center environment. Prior BDC experience with an automotive dealership is desired. ... group, has immediate career opportunities in our Business Development Center (BDC) at Our Acura store located in Roslyn....someone with full or part time availability and outstanding customer relations and follow up skills and looking for… more
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