- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Trinity Health (Rensselaer, NY)
- …and communication skills + Problem analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, ... **Employment Type:** Full time **Shift:** Day Shift **Description:** ** Call Center Registration Associate - Rensselaer...+ Identify and escalate priority issues + Follow up customer calls where necessary + Document all call… more
- Tompkins Community Bank (Batavia, NY)
- Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention . Takes care of inbound calls of a ... the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow all company policies and procedures as… more
- Albany Medical Center (Albany, NY)
- Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Engagement Referral ... the incoming information. The position requires high degree of concentration, information retention , high volume workflow and quick turnaround time of telephone … more
- Albany Medical Center (Albany, NY)
- Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $41,136.28 - $57,590.79 The Patient Engagement Liaison is the ... the incoming information. The position requires high degree of concentration, information retention , high volume workflow and quick turnaround time of telephone … more
- Enviri Corporation (East Syracuse, NY)
- …operational and financial results of the location. In conjunction with sales, customer service, accounting, and health and safety groups, ensure that all regulatory ... pertains to regulatory compliance, revenue growth, budget, profit growth, account retention , safety and continuous improvement. The Facility Manager will lead… more
- Robert Half Office Team (West Babylon, NY)
- …exceed performance standards for attendance, productivity, quality, and timeliness in a call center environment. * Collaborate with other departments, completing ... involves handling customer inquiries, managing transactions, and ensuring customer satisfaction through one- call resolution. The position also emphasizes… more
- CVS Health (Albany, NY)
- …- Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic ... to provide information and resolve issues, resulting in enhanced customer satisfaction and retention . The Customer...issues, resulting in enhanced customer satisfaction and retention . The Customer Service Representative position is… more
- Casella Waste Systems Inc. (Plattsburgh, NY)
- …sales activities, create outreach campaigns, and generate new business opportunities and customer retention activities\. + Generates market interest and sales as ... resolution for all calls and cases routed from the Customer Care Center \(CCC\) for small commercial...5 or more years of progressively complex experience in customer sales and retention and CRM data… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... in a professional, self-directed manner to ensure and promote customer satisfaction and retention . Key Functions and...multiple programs and applications at the same time, typing call documentation, and speaking to the customer … more