- Disabled Veteran Solutions (Erie, PA)
- …Insurance, Competitive Salary, Paid Time Off, Job Title: Human Resource Recruiter - Call Center ( Retention -Focused) Location: Erie, PA Job Type: Full-Time ... Us: At Disabled Veteran Solutions, we believe that great customer service starts with great people. As a leading... service starts with great people. As a leading call center , we're committed to building a… more
- Disabled Veteran Solutions (Erie, PA)
- …PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | [On-site/ After 90 ... days Hybrid] Department: Operations / Customer Experience Reports To: Workforce Management Manager / Director...detail-oriented and analytical Workforce Management Analyst to support our call center operations. This role is critical… more
- CVS Health (Harrisburg, PA)
- …Guidelines. **Required Qualifications** Demonstrated leadership abilities. Experience with inbound call center operations. **Preferred Qualifications** - 2 years ... technologies and processes. Responsible for the overall supervision of Customer Service employees. Accountable for member/provider satisfaction, retention ,… more
- CVS Health (Harrisburg, PA)
- …+ Prior experience working directly with members / consumers - preferably in a call center setting + 3 years recent and related experience within healthcare, ... providing best in class support to each member. + Ensures that every customer is treated professionally, with respect and all questions are thoroughly answered… more
- UGI Corporation (Frazer, PA)
- …experience in every step of the customer 's journey, resulting in increased customer satisfaction and account retention for the company. Customer ... inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will… more
- General Motors (Harrisburg, PA)
- … interactions and advocate for the customer bridging communications between the Customer Assistance Center , the dealership and our field team. This is a ... attract more customers by focusing on processes which drive retention and contribute to the revenue that we generate...right the first time. + Manage interactions with the Customer Assistance Center and our retail field… more
- Comcast (Philadelphia, PA)
- …company products, equipment, billing, and other customer needs. Actively puts the customer needs and wants at the center of all interactions. Responsible for ... information to any customer interaction. + Improves customer satisfaction and maximize sales and retention ...and explaining basic to complex account information to the customer with focus on first- call resolution. +… more
- Monro Muffler/Brake (Philadelphia, PA)
- …our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like ... labor management, hiring, training, counseling, developing District Managers, and retention . Salary Range: $130,000-165,000/year based upon experience. There is… more
- PNC (Wexford, PA)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention , Decision ... Banker within PNC's Investments organization, you will be based at our Wexford Center location in the Greater Pittsburgh Area. **Job Description** + Develop and… more
- PNC (Pittsburgh, PA)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention , Decision ... execute strategies to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue and deepening share of wallet… more