- WSP USA (Los Angeles, CA)
- …role managing IT support teams + Experience working in a high-touch customer service or call center environment preferred **Technical Skills** + ITIL v4 ... for the Orange County Transportation Authority's (OCTA) 405Express Lanes Customer Service Center . This role...Planning) concepts and integration + Knowledge of Cisco Contact Center technologies and call center … more
- Sony Pictures Entertainment (Culver City, CA)
- … while meeting company goals. Responsibilities: + Supervise Studio Service Center staff + Perform quality control: monitors customer interactions, calls, ... The Supervisor of the Studio Service Center is responsible for managing...with frequent customers and business partners to ensure great customer service + Supervise front of house… more
- Stanford Health Care (Newark, CA)
- …configuring, implementing, and supporting CCaaS platform (Contact Center as a Service ). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, ... candidate will possess a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact ...Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for… more
- MRC Global (Carson, CA)
- …team to deliver results. Accountable for the successful execution of safe and efficient Service Center operations, business strategy, customer service , ... from incident investigation and hazard reports. + Prepare the Service Center cost budget and monitor expenditures...and warehouse efficiency and the quality and timeliness of customer service . + Take action to drive… more
- LA Care Health Plan (Los Angeles, CA)
- … Solution Center Appeals and Grievances Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and Grievances (A&G) Specialist II will receive,… more
- TEKsystems (Roseville, CA)
- …benefits verification, open enrollment, Insurance, Customer service , Health care, Customer service call center , claims submission, benefit ... Card Requirements All items will be tracked in the member's profile. Skills Call center , Data entry, Customer support, Inbound call , Microsoft office,… more
- Amentum (Chatsworth, CA)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... worked up to fifty-six (56) hours per year. On call employees may be eligible for holiday and paid...expected that providing applicants with the highest level of customer service is primary in all responsibilities.… more
- LA Care Health Plan (Los Angeles, CA)
- …may substitute for the supervisory/management experience requirement. Skills Required: Strong customer service and excellent oral and written communication ... Manager, Customer Solution Center Appeals and Grievances...Plan Partner data. Participates in Quality Oversight Committee, Member Service Quality Committee, and QI Improvement Committee and others… more
- Transdev (Antioch, CA)
- …intercept customer calls and schedule transportation. We are seeking friendly, customer service -oriented people who are dedicated to safety. Transdev is ... diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate +...Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist /… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more