- Cardinal Health (Boston, MA)
- …get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing ... actions including customer service , enrollment /reimbursement activities, benefit investigations...+ Oversee daily operations for patient access support contact center team of up to 15 team members and… more
- City Wide Facility Solutions (Attleboro, MA)
- …diploma, college degree preferred but not necessary. + 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly ... - scheduled calls, updated client records, notes from each call , and appointments set. + Prepare accurate reports on...to follow a systematic method and sales process. + Customer service -oriented and highly effective communication skills.… more
- Beth Israel Lahey Health (Dedham, MA)
- …represent NEBH values, including respect, accountability, and a commitment to superior service and excellence. + ** Customer Service Orientation** : ... services to the patients of New England Baptist's Outpatient Care Center primarily with general orthopedic injuries, post-operative diagnoses, chronic spine pain… more
- Beth Israel Lahey Health (Boston, MA)
- …work group by offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to demonstrate a positive attitude and respond to ... station with proper utensils, plates, etc. Works on assigned station during meal service . Serves food in the cafeteria. Keeps supervisor informed of menu item supply… more
- Humana (Boston, MA)
- …appropriate plans that will lead to their resolution. + Provides exceptional customer service , ensuring that all interested parties are continually updated ... make an impact** **Required Qualifications** + 2+ years of customer service experience, working directly with customers...service experience, working directly with customers via phone call and email. + Proficiency in Excel with the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and improving workflows. Results may impact the operations of one or more departments. 8. Customer Service : Ability to provide a high level of customer ... 7. Communicates effectively with clients and teams. 8. "Provides on- call support as needed. Competencies: 1. Decision Making: Ability...service and staff training to meet customer service standards and expectations for the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and improving workflows. Results may impact the operations of one or more departments. + ** Customer Service :** Ability to provide a high level of customer ... for all network equipment device types. + Provide first-level on- call support on a rotating basis. + Additional responsibilities...service and staff training to meet customer service standards and expectations for the… more
- Beth Israel Lahey Health (Cambridge, MA)
- …and improving workflows. Results may impact the operations of one or more departments. + Customer Service : Ability to provide a high level of customer ... and communicate complex verbal information in English to medical center staff, patients, families and external customers. + Knowledge:...service and staff training to meet customer service standards and expectations for the… more
- Cambridge Health Alliance (Everett, MA)
- …patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Responsibilities: Appointment Scheduling ... one-year experience, preferably in a medical setting Skills: *Excellent customer service skills and telephone etiquette *Demonstrates effective… more
- Lumen (Boston, MA)
- …Candidate has demonstrated technical helpdesk experience. + 5 + year of technical customer call center experience. + Associate degree in Engineering, ... future. **The Role** Operations Technician 2 role focuses on resolving customer -reported network issues and providing advanced technical support, including remote… more