• Coordinator, Patient Access SE

    East Boston Neighborhood Health Center (MA)
    …South End Patient Access Department. This includes the delivery of exceptional customer service and the accurate and comprehensive collection, verification, and ... South End Location. A successful candidate would demonstrates superior customer service , written and verbal communication, judgment...colleagues + SE PA Staff have a dual role: call center agents and registration staff. 50%… more
    East Boston Neighborhood Health Center (11/19/25)
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  • Contact Center Specialist I

    Middlesex Savings (Westborough, MA)
    … customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at ... and complex loan inquiries. + Meets expectations for all call center related statistics, including but not...energy level and strong sense of urgency, excellent communication, customer service , telephone etiquette and grammar. +… more
    Middlesex Savings (10/24/25)
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  • Contact Center Specialist I

    Middlesex Savings (Westborough, MA)
    … customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at ... and complex loan inquiries. + Meets expectations for all call center related statistics, including but not...energy level and strong sense of urgency, excellent communication, customer service , telephone etiquette and grammar. +… more
    Middlesex Savings (10/11/25)
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  • Director Customer Service

    Clean Harbors (Norwell, MA)
    Clean Harbors is seeking to hire a Director of Customer Service located in Norwell, MA. The Director of Customer Service will be responsible for ... overseeing the daily operations of our call center , ensuring optimal performance, and driving...cross-functional teams to ensure alignment on company goals and customer service objectives. - Manage budgeting and… more
    Clean Harbors (10/23/25)
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  • Quality Assurance Analyst - Journeyman

    ASM Research, An Accenture Federal Services Company (Boston, MA)
    … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
    ASM Research, An Accenture Federal Services Company (11/13/25)
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  • Vice President/Chief Behavioral Health Officer

    East Boston Neighborhood Health Center (MA)
    …and media events featuring BH Oversees the safe management of the BH on call service and participates in the coverage rotation Function as the "resident ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...or knows when to seek consultation. 9. Displays outstanding customer service skills when interacting with all… more
    East Boston Neighborhood Health Center (11/19/25)
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  • Supervisor, Casualty Claims (Hybrid)

    MAPFRE Insurance (Webster, MA)
    …Worcester **Job Segment:** Liability, Call Center Manager, Call Center Supervisor, Claims, Law, Insurance, Customer Service , Legal Apply now " ... provide hands-on technical guidance, ensure compliance with departmental standards, and champion customer service excellence. You'll also play a key role in… more
    MAPFRE Insurance (11/19/25)
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  • Director, Commercial Lines Underwriting

    MAPFRE Insurance (Webster, MA)
    …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center , Underwriter, Manager, Recruiting, Customer Service , Insurance, ... Management, Human Resources Apply now " more
    MAPFRE Insurance (10/23/25)
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  • Physician Administrative Assistant- Center…

    Beth Israel Lahey Health (Milton, MA)
    …correspondence, records, etc. and follow up on pending matters. + Exhibits excellent customer service and telephone etiquette in all interactions, including, but ... BIDMC system. Reports to the Administrative Director of the Center for Specialty Care at BID-Milton and receives direction...of appointment needed and the urgency and resolution of call . Calls may be routine, complex or urgent from… more
    Beth Israel Lahey Health (11/01/25)
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  • Senior Application Architect Contact Center…

    Humana (Boston, MA)
    …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at… more
    Humana (11/12/25)
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