- Beth Israel Lahey Health (Boston, MA)
- …improving workflows. Results may impact the operations of one or more departments. ** Customer Service :** Ability to lead operational initiatives to meet or ... that are broad, complex and abstract, often involving Medical Center -wide issues and requiring substantial creativity, resourcefulness, staff engagement,...exceed customer service standards and expectations in assigned… more
- NBT Bank (Pittsfield, MA)
- … call ### or contact us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 ... portfolio that includes gathering relevant financial data and maintains customer relationships. Complies with bank policies and Federal/State regulations dealing… more
- Publisher's Circulation Fulfillment (MA)
- …managers, colleagues and candidates/applicants, employees and public at large. + Outstanding customer service . + Ability to work independently and thrive in ... judgment and strong analytical skills. + Strong attention to detail and excellent customer service attitude. + Strong verbal and written communication abilities.… more
- Children's Hospital Boston (Boston, MA)
- …the Sr. Patient Experience Representative: + Demonstrates effective and empathetic customer service that supports departmental and hospital operations. Responds ... procedures across providers and departments. + May rotate into call center roles; communicate with referring providers...the patient portal and ensure staff is informed of customer service and IT system updates. +… more
- Beth Israel Lahey Health (Beverly, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental and/or interdepartmental quality ... policy. + Incorporate Beth Israel Lahey Hospital and Medical Center Standards of Behavior and Guiding Principles into daily...the needs of our customers and consistently adheres to Customer Service standards. + Participate in departmental… more
- Beth Israel Lahey Health (Boston, MA)
- …Responsibilities:** 1. Program participants will perform a variety of administrative or customer service duties assigned by their department supervisors and will ... contacts to offer ideas, identify issues, obtain information or deliver services. 8. Customer Service : Ability to demonstrate a positive attitude and respond to… more
- Beth Israel Lahey Health (Boston, MA)
- …to appropriate areas of the BEI. Ensure efficient operations by providing excellent customer service to patients, other staff members and external parties. To ... in a medical setting + Knowledge of health insurance + Demonstrated skill in customer service , team building and problem solving + Experience with automated… more
- World Wide Technology (Boston, MA)
- …outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced hardware and ... coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase. WWT's services business consists of (but is not limited… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... support team leaders developing staff schedules, collecting staff performance and customer data, reviewing and analyzing relevant data to identify opportunities, and… more
- Healthfirst (MA)
- …Qualifications:** + High School diploma or GED equivalent + Experience in a customer service environment + Experience working in a fast-paced environment that ... in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience with Microsoft… more
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