- Butler America (East Syracuse, NY)
- Call Center Customer Service Rep Location: East Syracuse, NY (13057) Job ID: #71910 Pay Range: $19-22 Open Only to US Citizens THE COMPANY - An America ... Customer service Rep in our Customer Care Center to support our customers...Key Qualifications: * Working knowledge of call center tools such as CRM ( Customer Relationship… more
- SUNY Upstate Medical University (Syracuse, NY)
- …testing films and reports needed for the appointment as appropriate. Possesses strong customer service skills. Ability to listen effectively to maintain patient ... confidence and trust. Ability to effectively communicate in both a verbal and/or written manner with patients, providers, co-workers and management. Knowledgeable in all aspects of insurance referrals. Obtains necessary insurance authorizations from primary… more
- SUNY Upstate Medical University (Syracuse, NY)
- …and registration process. This role requires strong communication, organizational, and customer service skills to maintain patient satisfaction and support ... clinical operations. Key Responsibilities + Schedule, cancel, and manage patient appointments in EPIC according to provider and office-wide scheduling protocols. + Accurately obtain and enter required demographic, insurance, and referral information. + Create… more
- Sedgwick (Albany, NY)
- …an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination of ... in Financial Services & Insurance DRP Service Center Specialist **PRIMARY PURPOSE** : To assist customer... Center Specialist **PRIMARY PURPOSE** : To assist customer service representatives in expediting the application… more
- City of New York (New York, NY)
- …of Customer Support Services Call Center . The DOHMH Call Center delivers enhanced customer service to the people of New York City by ... and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients,...appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a… more
- City of New York (New York, NY)
- …to facilitate the development of a skilled, courteous and efficient Call Center ; review and monitor Customer Service Representatives calls (live and ... Supervisory experience (2 years) 3. Knowledge of Bureau of Customer Services Call Center software...Center software (ie Cisco or Calabrio). 4. Monitoring Call Center metrics and service … more
- Trinity Health (Rensselaer, NY)
- …and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a plus ... Full time **Shift:** Day Shift **Description:** **Registration Associate - Call Center - Rensselaer, NY - FT**...interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to… more
- WMCHealth (Hawthorne, NY)
- …onboarding. Qualifications/Requirements: Experience: Minimum of one (1) year of call center and/or customer service experience preferred. Education: High ... Ambassador Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service /Trades Department: Call Center Union: No Position: Full… more
- US Tech Solutions (Corning, NY)
- …to company policies and standards. **Experience:** + Preferred: Previous experience in a call center , customer service , or administrative support ... and department representatives in a fast-paced environment. This is a customer service position. First point of contact for internal customers. +… more
- Northeast Shared Services (Schenectady, NY)
- …or hospitality environment a plus. + Minimum 1 year experience in a call center , virtual customer service , or CRM-based role. + Demonstrated expertise in ... customer service in a dynamic customer communication center environment. This role involves...or concerns. Conduct independent research to assist customers (eg call stores on customer 's behalf, contact internal… more