- Veolia North America (New Rochelle, NY)
- …an enhanced customer experience by meeting targeted call center , backoffice, revenue integrity, collections and field service metrics for approximately ... York is responsible for the overall environment of the customer service office(s), walk-in payment center...Service Leader and/or CSRs. This spans across the call center , collections, billing, revenue integrity, and… more
- University of Rochester (Rochester, NY)
- …for learning hardware and software troubleshooting skills preferred. **Business Skills:** + Customer service skills that demonstrate empathy and recognition of ... Center Services Technician II provides first level Data Center systems and Service Desk phone support...input on potential modifications. + Assists in meeting Data Center operational goals related to customer support.… more
- Stony Brook University (Stony Brook, NY)
- …degree. At least 4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office applications. Problem ... Staff Assistant I - Cancer Center - Saturday Availability Required **Position Summary** At...and positive demeanor to ensure patient and referring MD service excellence while meeting the operational needs of the… more
- Enviri Corporation (East Syracuse, NY)
- …as well operational and financial results of the location. In conjunction with sales, customer service , accounting, and health and safety groups, ensure that all ... from using the online system, Clean Earth offers the following alternate application procedure: Call toll free ### and leave your name, phone number, city and state… more
- NBT Bank (Norwich, NY)
- …+ High School Diploma or GED Required + Associates Degree Preferred + Customer Service Experience Preferred Skills and Abilities: + Strong Communication skills, ... representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message...us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday… more
- Mount Sinai Health System (New York, NY)
- …communications channels by providing superior customer service . The FPA Access Center which is centralized contact/ call center for the Mount Sinai ... **Job Description** In the Access Center Lead Agent role within the FPA Access...Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD… more
- Small Business Administration (Buffalo, NY)
- …Specialist ( Customer Service Manager) for the Small Business Administration (SBA), Customer Service Center (CSC), in Buffalo, New York. This position ... Manager) for the or the Small Business Administration (SBA), Office of Captial Access, OCA, Customer Service Center - CSC in Buffalo, New York. Some of your… more
- Humana (Albany, NY)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at… more
- Albany Medical Center (Albany, NY)
- …including Authorization Requirements and Setting of Care (High proficiency) + Proven customer service skill with ability to exceed expectations + Ability ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...with extremely tight timeframes due to late booking of service + Access Center /Birthplace ONLY:Responsible for the… more
- Stony Brook University (Commack, NY)
- …Ensure appropriate decision-making at the care coordinator level and excellent customer service . Ensure standard protocols meet Program requirements for ... as assigned. **Member Clinical Services:** + Answer patient inquiries via the Call Center and respond efficiently to resolve access issues for members. + Review… more