- St. John's Embrace Living (Rochester, NY)
- …innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about ... the opportunity of Building Service Specialist. This is a full time 40-hour, non-exempt...license + Knowledge of principles and processes for providing customer and personal services + Willingness to embrace and… more
- University of Rochester (Rochester, NY)
- … Department required + Or equivalent combination of education and experience + Customer Service , Control Center , and Emergency response experience required ... calls and requests by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and… more
- St. John's Embrace Living (Rochester, NY)
- …innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about ... and employee. Responds to emergency and non-emergency calls for service . Also does checks to ensure safety of facility...preferred. + Knowledge of principles and processes for providing customer and personal services. Check out what we have… more
- Transdev (Garden City, NY)
- …of individuals including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication, ... phone system. Position is under the direct supervision the Call Center Manager. All telephone calls are...paratransit service . + Provide prompt and courteous customer service to inquiries from the general… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …medication orders, and customer service for patients/providers in a call center environment. **Responsibilities** + Provide direct support and serve as ... + Responsible to receive triage patient calls from general call center for handling. + Responsible for...setting up delivery of patient orders as necessary + Customer service coverage for incoming calls and… more
- Ricoh Americas Corporation (Westbury, NY)
- …stand-by and/or on- call may be required. . Requires daily internal contact with the service call center via telephone and wireless to receive and provide ... tasks in an accurate and timely manner. . Complies with all company policies. ** Customer Service ** . Interacts with external customers for the purpose of… more
- Robert Half Accountemps (Albany, NY)
- …in Albany, New York. In this long-term contract role, you'll work within our service center , specializing in finance, human resources, or support services. This ... + Respond to inquiries and resolve issues through the call center and ticketing system. + Investigate...audits and improve operational practices. + Provide professional, responsive customer service . + Identify user needs and… more
- University of Rochester (Rochester, NY)
- …between the department and other hospital/professional departments in the areas of customer service and satisfaction. Responsibilities include, but are not ... the Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate...employees meet metrics and expectations. + Analyzes GNAV's real-time call analytics to ensure service levels are… more
- University of Rochester (Rochester, NY)
- …in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 AM-5 ... - Maintains performance and quality standards based on established call center metrics including turn-around times. -...multiple programs and applications at the same time, typing call documentation, and speaking to the customer … more
- Pfizer (Albany, NY)
- …the ability to sell within specialized market where third-party reimbursement and service center has been utilized **PREFERRED QUALIFICATIONS** + Advanced ... Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance,… more