- FirstLight Fiber (Victor, NY)
- …Call Manager, CUBE, Presence and Unity servers, Expressway Servers, SIP Endpoints, and Call Center servers and applications + Create and Maintain customer ... as assigned. + Flexible work schedule required, may vary depending on needs of customer . + On- Call rotation QUALIFICATIONS, KNOWLEDGE, and SKILLS: + Must pass… more
- Guardian Life (New York, NY)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
- Finger Lakes Community Health (Geneva, NY)
- …with Finger Lakes Community Health Clinical Staff. This role requires excellent customer service skills with patients and internal staff. The Scheduling ... review reports on the status of provider schedules. Additional Call Center Tasks: + + Assist with...Education and Qualifications: + Highschool Diploma or GED + Customer service experience preferred, but not required… more
- NBT Bank (Norwich, NY)
- …issues. Call Center functions include addressing a wide range of customer questions. Maintains effective customer service and sales skills in order ... willingness to work in a team environment + Strong customer service skills + Strong organizational skills...us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday… more
- FirstLight Fiber (Albany, NY)
- …seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The ... * Operate and support in a 24x7 Network Operations Center ; this includes shift work and off-peak coverage. *...* Investigate, document, and diagnose trouble calls to resolve service affecting issues across multiple service platforms… more
- BronxCare Health System (Bronx, NY)
- …Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service , (e) Employee adherence to the Organization's Policy, Procedures ... Keeps patients informed of work progress and promotes/provide comfort while waiting. Customer Service & Information- Provides appropriate and timely information… more
- ConnectLife (Williamsville, NY)
- Family Support Specialist- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY $1,000 Sign-On Bonus paid in two installments: 90 days and 180 ... in healthcare or human services related field preferred. Experience Requirements: + Customer service experience required. + Medical terminology and/or medical… more
- Bassett Healthcare (Sherburne, NY)
- …and/or clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible ... + Associates degree or higher may be substituted for this requirement + Customer service experience, preferred License/ Certification: + Medical Office Assistant… more
- City of New York (New York, NY)
- …law judges and hearing officers. JOB DESCRIPTION OATH's Clerk's Office is seeking a Customer Service Representative to work in our Long Island City Office. This ... city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and...systems for researching the answers to questions in a customer service , help desk or public information… more
- City of New York (New York, NY)
- …providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: As a Client Services Specialist ... Division of Tenant Resources, you are expected to perform customer service functions that provide essential services...You will engage with clients via telephone through our call center system, online through various email… more