- US Bank (New York, NY)
- …& operationalizing processes in partnership with Sales & support groups (eg training, call center and others) -Expertise on the critical interdependencies among ... at-all from Day One. **Job Description** Product Managers at US Bank are customer obsessed in driving product visioning, planning and development to deliver on our… more
- Guardian Life (New York, NY)
- …the business impact of agentic AI initiatives, including improvements in self- service adoption, call avoidance, and agent performance. + Multi-Functional ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
- ITT (Orchard Park, NY)
- …relates to Operations, Business Development, Engineering, Program Management, Prototype Development, and Customer Service . Bottom line is this person will own ... our global sales force with site engineering, prototype development, manufacturing, and customer service resources, enabling them to achieve and exceed revenue,… more
- Grameen America, Inc (Brooklyn, NY)
- …organization. We are looking for someone who enjoys delivering a high level of customer service and builds positive relationships with borrowers and members for ... resolve concerns and issues and provide high level of customer service support. + Recruitment + Deliver...service and elevated member experience through communication by call , email, outreach activities, or other means to set… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …medication orders and customer service for patients in a call center environment. **Responsibilities** + Responsible for accurate data entry of incoming ... selecting billing and shipping methods for incoming patient orders + Customer service coverage for incoming calls and directing incoming calls to appropriate… more
- Mount Sinai Health System (New York, NY)
- …years of full-time experience in computer repair, maintenance and installation. Strong customer service and organizational skills. Excellent oral and written ... superiors. Ability to identify problem trends based on phone call volume and online ticketing system entries. Ability to...to business area management and staff at the highest customer service and technical level for all… more
- NBT Bank (Williamsville, NY)
- …successful delivery of risk management advisory services, account cross selling, and general customer service . + 15% Work closely with regional banking partners ... the agency. Sales Executive's will develop and maintain favorable customer relationships with both new and existing customers. Providing...us via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday… more
- KPH Healthcare Services, Inc. (Oneonta, NY)
- … service to our patients. Facilitate Clinical Management Programs in a call center environment across multiple disease states, assist with organization ... practitioners in the field + Responsible for meeting the on- call requirement of position + Responsible for meeting the...auditors and outside agencies, as needed + Ensure outstanding customer service is exhibited by all employees… more
- US Tech Solutions (New York, NY)
- …experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar ... and reviews as per the healthplan/employer agreed criteria within the designated service level agreements. (20%) 2. Coordinates timely communication of case decision… more
- Sumitomo Pharma (Albany, NY)
- …for SMPA rare disease assets. This role also manages all patient service operations while supporting a culture of transparency, collaboration, and growth. **Job ... integration supporting rare disease product(s). + Manage and lead HUB service team including patient support specialists, operations coordinators, and account… more