- Robert Half Office Team (Syracuse, NY)
- …Requirements * Minimum of 1 year of experience in a customer service or call center role. * Strong knowledge of call handling techniques, ... Description We are looking for an experienced Customer Service Representative to join our team in Syracuse, New York. This position is within the healthcare… more
- LaSante Health Center (Brooklyn, NY)
- Hours: 9-5 Medical Front Desk/ Call Center LaSante Health Center is seeking a Call Center Representative to join our team. The ideal candidate will ... possess exceptional customer service skills and play a crucial...Serve as a liaison between patients and the health Center , directing calls to appropriate departments as needed. +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- Amalgamated Bank (New York, NY)
- …Trainer/Quality Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer authentication process and ... We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to...and daily in-person attendance is required for, the contact center , branch service roles, and general services… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …at their Health Center visit. + Provides information to shared service inbound customer inquiries regarding medical services offered in additional, regional ... Bilingual Call Center Representative Rochester, NY, NY...perform essential functions. + Demonstrates the highest level of customer service , patience, ability to effectively communicate… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- New York State Civil Service (Menands, NY)
- …a team of Call Center Representative 1s.* Monitor Call Center Rep 1 calls and/or have direct customer contact to ensure adherence to quality ... Yes Agency Children & Family Services, Office of Title Call Center Representative 2 (NY HELPS) Occupational...in a position where your primary responsibility was providing customer service to the general public either… more
- Pearl Interactive Network (Albany, NY)
- …accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor** **(CCS)** is responsible for providing supervision and ... in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our...leadership to Customer Service Representatives (CSRs), to meet program… more
- Broadview FCU (Albany, NY)
- …in Business, Finance, or Related from an accredited institution. + Proven customer service experience or relevant work experience. + Excellent communication ... Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ...skills and attention to detail. + Proficient in using call center software and computer applications. +… more
- SUNY Upstate Medical University (Syracuse, NY)
- …will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with ... Job Summary: As a Call Center Representative, the incumbent's responsibilities...equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple… more