- Mount Sinai Health System (Huntington, NY)
- …and Administrative Assistants in addressing patient concerns. 8. Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment ... **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …in systems leveraged by the Help Desk. + Provide Help Desk resolution of customer service issues to insure complete client satisfaction. + Provide Help Desk ... health fairs and business conferences as needed. + Assist with on-site resolution of customer service issues to clients as needed. + Performs office duties as… more
- Kenmore Tonawanda UFSD (Buffalo, NY)
- …stop requests, routing/bus numbers etc. Required Knowledge, Skills and Abilities : Customer service skills, organization, attention to detail and solution - ... oriented perspective. Position Start Date:08/30/2025 Application Deadline:08/17/2025 more
- Stony Brook University (Stony Brook, NY)
- Instructional Support Assistant, Patient Service Center /Laboratory Customer Service Center **Duties of a Instructional Support Assistant in the ... Patient Service Center /Laboratory Customer Service ...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Small Business Administration (Buffalo, NY)
- …managing, or advising on the day-to-day operations of a financial organization/program or a customer service call center ; and Supervising a large, ... and evaluating the functions of the CSC, the national OCA loan program customer service / call center . Responsibilities As a Program Manager (Deputy… more
- Casella Waste Systems Inc. (Rochester, NY)
- …by customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service \. + Engages ... and strives to meet or exceed call center metrics while providing excellent consistent customer service \.Engages with customers to assess needs and… more
- Tompkins Community Bank (Batavia, NY)
- …customers by using the right methods/tools available + Meet personal/ customer care center team targets and call handling quotas + Follow all company policies ... Overview Answers general inbound calls in a care center with the goal of customer ...A minimum of one (1) year banking or related customer service experience + Proficient reading, writing,… more
- Northwell Health (Riverhead, NY)
- …equivalent required. + 1-3 years of relevant experience, required. + Call center experience (Preferred) + Customer service (Preferred) + Travel ... several factors may be considered as applicable (eg, location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,… more
- Monroe Plan for Medical Care (Rochester, NY)
- …as specified + High school diploma or equivalent. + 2 years of experience in a customer call center service position. + Effective and diplomatic oral ... associates and participating providers in accordance with Medicaid, corporate service strategy and legislative requirements. Demonstrates through customer … more
- Humana (Albany, NY)
- …or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of coaching ... degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership...achieve their best health - delivering the care and service they need, when they need it. These efforts… more