- ASM Global (Syracuse, NY)
- …all dishwashing tasks, and the overall sanitation in all areas of the kitchen and customer service area. WHAT TO EXPECT + Wash all equipment and dishes in ... part in supporting various functions at The Oncenter Convention Center , Arena, and Theaters, contributing to the vibrant tapestry...storage area. + Maintain safe floors in kitchen and customer service work areas. + Thoroughly clean… more
- InstaCare EMS (Brooklyn, NY)
- …others. The position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure. ... InstaCare EMS is seeking new and experienced Emergency Medical Call Takers & Dispatchers to work from our Brooklyn headquarters located in Coney Island. What We… more
- Oneonta Job Corps (Oneonta, NY)
- …Competencies: + Ability to relate to and work with disadvantaged youth + Proven customer service skills + Excellent communication skills, both verbal and written ... by effectively managing student behavior and conduct. Shifts: The On- Call ILA MUST be available to work either shift...of students who are present for duty at the center + Provide counseling and guidance to students in… more
- Albany Medical Center (Albany, NY)
- …Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The ... in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support...health record and Microsoft Office a plus. + Excellent customer service skills. + Ability to multi-task… more
- University of Rochester (Rochester, NY)
- …Data Center , critical IT infrastructure, and Lines of Business supported by the Service Center . The Data Center monitors shared and central resources and ... Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves all...the Data Center Director. + Manages Data Center on- call rotation. + Leads staff meetings.… more
- Kyndryl (Albany, NY)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction.… more
- Ryder System (Albany, NY)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... have the training and tools to meet and exceed customer service expectations. b** **ilingual is a...support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional… more
- University of Rochester (Rochester, NY)
- …physiology, pathology, clinical tests and procedures in working languages + Strong customer service and communication skills **LICENSES AND CERTIFICATIONS** + ... interpreting services for all clinical and professional University of Rochester Medical Center Staff, patients, and caregivers. These services are provided for SMH… more
- Aspen Dental (Albany, NY)
- …proficient in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ... critically to understand patient needs, use trained sales and customer service techniques to set appointments.Focus on...and customer care to reach individual and call center goals. + Additional duties as… more
- Navient (Albany, NY)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... together! **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee… more
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