- CenterWell (Harrisburg, PA)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- St. Luke's University Health Network (Allentown, PA)
- …the call center in a timely fashion while demonstrating exceptional customer service and telephone etiquette, regardless of the intent of the caller. + ... Works efficiently out of Bed Planning and Transfer Center modules in the electronic medical records system, Epic. + Effectively utilizes medical appropriateness… more
- Penske (Reading, PA)
- …least 1 year of experience in a customer service role either in a Call Center environment or in a customer facing / retail environment is required * ... Responsibilities:** * Handle incoming sales and customer service calls in our busy Corporate Sales Center...Windows based programs * Willingness to work in a call center environment required * Fluency in… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- … call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates understanding of military culture and addresses ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively… more
- Geisinger (Danville, PA)
- …with quality monitoring and data analytics to ensure compliance with HIPAA, customer service standards, and clinical best practices. Conduct audits, analyze ... to build a rewarding, lasting career with impact. Job Duties The Contact Center Quality RN is responsible for leading quality assurance and improvement initiatives… more
- Community Health Systems (Wilkes Barre, PA)
- …+ Other vocational or specialized training preferred + 0-2 years of experience in customer service , call center , or healthcare setting required ... in operating switchboard or telecommunications equipment. + Excellent verbal communication and customer service skills. + Ability to manage high call volumes… more
- Fortive Corporation (Pittsburgh, PA)
- The position of Customer Service Associate, Customer Support is based in Pittsburgh. This is an entry level role with the goal to progress to Customer ... Support within six months. The primary responsibility of the Customer Service Associate, Customer Support...Preferred (Negotiable):** + At least 1 year of high-volume call center experience + Oracle E Business… more
- The Childrens Place (Lancaster, PA)
- …goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate ... clean store and backroom. **Responsibilities:** **Key Accountabilities:** + Be aware of customer activity and respond with a sense of urgency, prioritizing assisting… more
- St. Luke's University Health Network (Allentown, PA)
- …schedules that align with forecasted staffing needs, considering factors such as call volumes, customer demand patterns, and business objectives. Take into ... resource allocation. This role plays a vital part in meeting service level targets, maximizing productivity, and maintaining employee satisfaction. JOB DUTIES… more
- WellSpan Health (Mount Gretna, PA)
- …best serve other staff and potential clients. + Maintains a constant awareness of customer service , and assists customers until their needs are satisfied. + ... behavioral management, and provides crisis intervention services. + Triages requests for service , providing prompt assistance to all requests in relation to their… more