- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …perform various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing ... to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the...a purging application for mature files. * Participate in customer service outreach activities including, but not… more
- Pearl Interactive Network (Harrisburg, PA)
- …other operational strategy assessments. + Establish a high standard for productivity, quality, customer service as well as define user guidelines. + Manage and ... variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular...+ Minimum 3 years of related experience in operations, customer service , including supervisory or equivalent military… more
- Insight Global (Reading, PA)
- …- HS Diploma - Outlook experience - Basic Excel - 1+ years Customer service background or call center environment preferred - High attention to detail ... ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by… more
- Kelly Services (Horsham, PA)
- …program and customer experience improvement. **Qualifications:** + Experience in call center operations, patient support, or logistics coordination. + ... professional growth and development. **Key Responsibilities:** + Perform day-to-day call center activities, including welcoming eligible patients, arranging… more
- Penn Medicine (Philadelphia, PA)
- …service activities. The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be ... Diploma/GED (Required) + And 2+ years Medical office experience, or relevant customer service experience. Advanced degree (Associate's, Bachelor's, Master's) may… more
- Penn Medicine (Lancaster, PA)
- …of computer experience. Preferred Qualifications: + Three 3 years in a customer service role using strong professional communication skills; excellent written ... during daily rounds at client locations and responds to on- call needs. + Anticipates customer needs by...and other persons to determine care requirements. + Resolve service problems by clarifying the customer 's complaint,… more
- The Goodyear Tire & Rubber Company (Levittown, PA)
- …costs working towards AOP goals, motivate associates to achieve a high standard of customer service in order to grow sales and profitability, assist with the ... resolution of complaints, staffing, customer service , and safety, assume lead role...training, and managing associates. + Assist the sales and service departments. + Operate the center in… more
- Carnegie Mellon University (Pittsburgh, PA)
- …and managing performance. Mentors and coaches staff, fostering a culture of customer service , capability, empowerment and success. + Directs strategic planning ... Software Engineering Institute, a federally funded research and development center . Globally recognized for academic excellence and interdisciplinary research, this… more
- Ford Motor Company (Harrisburg, PA)
- …Degree + Ford or other Automotive Field Experience + Operations Center or Customer Call Center experience + PS&L Experience + Product Management ... daily ticketing/operations including triage, troubleshooting, and resolution of eCommerce customer , dealer, and supplier issues within Service ...are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus… more
- Penn Medicine (Philadelphia, PA)
- … service activities.The PSA may function in a physician practice or a call center environment. Rotation between PSA functions and/or departments may be ... Experience:*And 2+ years Medical office experience, or 4 years of customer service experience. Advanced degree (Associate's, Bachelor's, Master's) may… more