- Houston Methodist (Houston, TX)
- …giving direction to staff as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service ... ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others… more
- Houston Methodist (Houston, TX)
- …giving direction to staff as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service ... ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others… more
- Houston Methodist (Houston, TX)
- …giving direction to staff as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service ... Hospitals." As a full- service , acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Expert ... methods. May train newly on boarded or more junior team members. ** SERVICE ESSENTIAL FUNCTIONS** + Facilitates working group sessions with relevant departments to… more
- CenterWell (San Antonio, TX)
- …Conviva is a subsidiary of Humana, seeking a dedicated, compassionate, cheerful, and customer service professional for our Medical Receptionist role. Who is ... 1+ years' experience as a receptionist in a highly customer service -oriented environment. + Strong organizational, written...Hours / M-F / 8a-5p **Job Type** : Medical Receptionist/ Call Center **Specialty** : Primary Care for… more
- Capital One (Plano, TX)
- …on operations and partner with vendors to proactively remediate + Advocate for exceptional customer service and quality (ie compliance to the law) + Manage ... dynamic, analytical leader who is passionate about delivering top-notch customer experience while cultivating a high-performing group? If you...Certification + At least 3 years of experience in Call Center or Back Office Operations Management… more
- CenterWell (San Antonio, TX)
- …and ability to learn/adapt to practice in a value-based care setting + Superior patient/ customer service + Basic computer skills, including email and EMR + This ... Center . + Participates in the local primary care "on- call " program of Conviva as needed. + Assures personal...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- HCA Healthcare (Houston, TX)
- …regulatory requirements and inspections are completed as needed + Track and trend all customer service issues related to operations + Provide or coordinate any ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...of technician functions including but not limited to workflow, call -in, scheduling, automation management and quality process within the… more
- Evolent (Austin, TX)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) ... of approvals and denials, giving clinical rationale, while providing optimum customer service through professional/accurate communication and maintaining NCQA… more
- Baylor Scott & White Health (Mckinney, TX)
- … customer satisfaction by limiting wait times, providing courteous service , remaining professional, reviewing patient satisfaction scores and developing action ... CT and Monday 7:00pm-7:30am supporting X-ray. Plus 1-2 holidays per year **On- Call :** Rotating backup call , approx. every 5-6 weeks **Requirement:** Min… more