- Consolidated Electrical Distributors (Irving, TX)
- …ability to make decisions quickly and independently in a fast-moving call center environment. Reports to: Manager of IT Service Ctr Minimum Qualifications: . ... Center locations receive a very high level of service in a timely and professional manner. This individual...professional manner. This individual must possess excellent communication and customer service skills in addition to being… more
- Fun Town RV (Fort Worth, TX)
- …several more in the next few years. As Texas's largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a ... RV Technical Support Specialist to join our team. This call center role involves troubleshooting RV-related technical...strong technical background in RV components and systems, excellent customer service skills, and the ability to… more
- Lumen (Austin, TX)
- …on a specific product(s) and or services (ie UCC, Cisco Webex, Zoom, Call Center solutions, etc.). Interaction and strong relationships with Partners, Key ... including solution creation, solution offering configuration management, order issuance, service delivery, service management and revenue recognition.… more
- Amazon (Austin, TX)
- …line touch point for hardware troubleshooting and technical issues. * You perform on- call duties and will participate in Data Center operations, handling ... we are one of the world's most beloved brands. Customer obsession is part of our company DNA. As...responsibility is the maintenance and upkeep of the data center infrastructure. * Your role and responsibilities include, but… more
- Public Storage (Plano, TX)
- …include: + Our technicians work in a complex environment supporting a variety of service including Contact Center , Call Flows, IVR's, Field and Corporate ... for all types of telecommunications in operations for contact center , office service , and property/field service... Customer - service focus; Exceptional communications and customer service skills + Adaptability and the… more
- TTEC (Austin, TX)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas...months or more of Quality Assurance experience in a call center environment + Understanding, interpreting, and… more
- Otis Elevator Company (Irving, TX)
- …expansion within existing installed base and renewal efforts. + Assist with customer concern resolution along with Operations, including Service Project Manager ... billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service ...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Cardinal Health (Austin, TX)
- …a positive patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + ... Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer...+ Basic computer knowledge, Microsoft systems, telephony + Strong communication/ customer service skills + Ability to be… more
- NRG Energy, Inc. (Houston, TX)
- …processes for the utility industry. **Specifically** : Proficiency in SAP CRM Customer Interaction Center , Sales, and Service processes. Knowledge ... of SAP ISU, customer service , account maintenance, correspondence, device management, customer ...to the Help Desk, resolve production incidents, and handle on- call pager if required. + Assist with SAP CRM/ISU/CCS… more
- House of Blues (Austin, TX)
- …Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. Customer Service + Prompt, courteous and knowledgeable customer ... for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current...Cash Handling + Knowledge of Phone & In Person Customer Service + Entry level knowledge of… more