- Robert Half Office Team (Charlottesville, VA)
- Description We are looking for a dedicated Call Center Specialist to join our team on a contract basis in Charlottesville, Virginia. In this role, you will ... and systems to provide accurate assistance. Requirements * Previous experience in customer service , administrative, or data entry focused work. * Proficiency… more
- GardaWorld (Richmond, VA)
- …+ Professional training and/or education in one or more of the following: + Customer service + Dispatch operations + Security and/or emergency services + ... last-minute assignments due to call -offs or No Call No Shows + Handle calls for service...iJet and NC4) + Experience in a modern 911 Call Center , Central Station Alarm Monitoring, or… more
- CACI International (Chantilly, VA)
- …plan management and call routing configurations + Coordinate with vendors and service providers for issue resolution + Participate in on- call rotation for ... Cisco Call Manager Administrator Job Category: Information Technology Time...At CACI, we place character and innovation at the center of everything we do. As a valued team… more
- The Cigna Group (Richmond, VA)
- …Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- Capital One (Chesapeake, VA)
- …diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience using Google ... **Preferred Qualifications** + At least 4 years of experience of Customer Service or Call Center experience + At least 1 year of experience in the… more
- Capital One (Richmond, VA)
- …Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience using Google ... + Execute E2E Dealer Navigator and product support - Call /Chat Center with inbound and outbound calls...the right to ask the agent to upgrade internet service to ensure a good customer experience.… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Mass Markets (VA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... to the success of a globally expanding, industry-leading organization. This position supports customer service for mortgage customers. This role requires you to… more
- CoreSite (Reston, VA)
- …copper and fiber installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge ... service requests through resolution. + Perform and complete work orders and customer service tickets in a timely manner Trouble Ticket Management + Remote… more
- Amazon (Arlington, VA)
- …self-starter - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience and 3+ years of Microsoft Office products and ... center 's physical infrastructure. This team ensures that the customer experience will be optimal and gratifying by way...day to day processes and event response, conducting data center infrastructure training and drills, providing on- call … more