- Capital One (Richmond, VA)
- …+ High School Diploma, GED, or equivalent certification + At least 2 years customer service or call center experience + At least 1 year of experience ... Microsoft Office **Preferred Qualifications** : + At least 3 years of customer service or call center experience + At least 6 months of experience in the… more
- Conduent (VA)
- …years old and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service , Call Center or Dispatch experience. + Complete a ... of a culture where individuality is noticed and valued every day. **Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to ... Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports... call volume. + Ability to provide effective customer service and deal tactfully and courteously… more
- Prime Therapeutics (Richmond, VA)
- …the impact coordination of benefits has on other operational areas including member and pharmacy call center customer service . + Excellent ability to ... value new ideas and work collaboratively to provide the highest quality of care and service to our members. If you are looking to advance your career within a… more
- Highmark Health (Richmond, VA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Pearl Interactive Network (Richmond, VA)
- …accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor** **(CCS)** is responsible for providing supervision and ... in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our...leadership to Customer Service Representatives (CSRs), to meet program… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Highmark Health (Richmond, VA)
- …monitoring from the Command Center . **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center ...or trends. Work with Workforce Planning Team Manager and Customer Service Management team to appropriately schedule… more