- Stanford University (Stanford, CA)
- HR Service Center Customer Service Associate, Fixed-Term **Human Resources Services, Redwood City, California, United States** Human Resources Post Date 2 days ... and relevant experience._** **_Knowledge, Skills and Abilities:_** + **_Experience working in a call center or HR department._** + **_Basic data entry skills and… more
- TEKsystems (Chino, CA)
- …of accuracy and professionalism. * Demonstrated technical proficiency in using call center software and tools to manage customer interactions and data. * ... Monday-Friday from 6am-5:00pm as their are various scheduled within this timeframe Skills Call center , Customer service, computer navigation, outbound Top… more
- AeroVironment (Petaluma, CA)
- …Jump20 helpdesk and Customer Service Department. Position Responsibilities + Develop support center to address realtime 24/7 helpdesk related issues for both ... Customer Service Manager of our Operational Action Center (OAC) is responsible for the strategy of the...+ Manage a team of individuals supporting the helpdesk call center to allow 24/7 support… more
- Amentum (Chatsworth, CA)
- …of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job ... worked up to fifty-six (56) hours per year. On call employees may be eligible for holiday and paid...rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose....net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and Grievances (A&G)… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose....required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and Grievances is… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- Kyndryl (Sacramento, CA)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... medium complexity issues and act as a liaison between customer and other support staff to facilitate...support , and maintenance of applications; including 24/7 on call coverage as required + Assist senior team members… more
- Sony Pictures Entertainment (Culver City, CA)
- …in the entertainment industry; 4-6 years of supervisory or managerial experience in a call center + Experience in: + Security technology (Access control systems, ... while meeting company goals. Responsibilities: + Supervise Studio Service Center staff + Perform quality control: monitors customer...etc.), call center operations and contact, … more