- Evolent (Tallahassee, FL)
- …emerging technologies, and best practices to recommend innovative solutions that enhance the customer service experience. * On- Call Support : Provide periodic ... on- call support to ensure uninterrupted contact center operations. **Required Qualifications** * Experience: Minimum of 5 years of experience in supporting… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- Hilton (Fort Lauderdale, FL)
- …290 rooms with an expansive pool terrace with private cabanas, a 6thfloor fitness center , a tranquil boutique Spa, over10,000 square feetof meeting space, and 5 food ... learn more?_** Hotel Website \(https://www\.conradfortlauderdale\.com/\), Instagram, Facebook \(https://www\.facebook\.com/ConradFTLBeach/\) **Classification:** On\- Call **Shift:** Ideally 2\-3 days availability, preferably at least… more
- Kyndryl (Tallahassee, FL)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more
- CoreSite (Orlando, FL)
- …(SLA) and data is uploaded to the OSS accordingly. + Provide day-to-day exceptional customer service and support . + On- call availability may be required ... be willing to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50 pounds 1/3 of the… more
- CenterWell (Tallahassee, FL)
- …industry. At CenterWell, you'll partner with people who care. Administrative/operational/ customer support assignments. Performs computations. Typically works on ... proactive attitude, energetic, highly motivated and a self-starter + Inbound/outbound call experience in any pharmacy setting + Strong communication skills both… more
- Lithia & Driveway (Tampa, FL)
- …team achieve their targeted goals! Elder Ford of Tampa will house a multistore sales call center that will support other Lithia & Driveway dealerships in ... for? + Customer -focused, energetic, and self-motivated + Experience in customer service, call center or retail sales + Dealership experience, a plus… more
- TD Bank (Jacksonville, FL)
- …The Contact Center Representative- Credit Card promotes strong and lasting Customer relationships in a Contact Center environment by providing quality ... manner. This role achieves a high level of success by understanding customer needs and identifying opportunities to grow the business. **Depth & Scope:**… more
- Zoom (Tallahassee, FL)
- …and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs ... for contact center projects + Optimizing contact center technologies to improve efficiency and customer ...+ Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support … more
- University of Miami (Medley, FL)
- …being available to affect the entirety of the team's operations by effectively building call center culture according to our core values promoting and fostering ... of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth… more