- Beth Israel Lahey Health (Westwood, MA)
- …Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and ... operations and oversight of various centralized pharmacy services such as data entry, call center , and prescription fulfillment. Must be committed to providing… more
- Beth Israel Lahey Health (Boston, MA)
- …from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. 2. **Oral Communications:** Ability ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** Ability to… more
- Healthfirst (MA)
- …in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience with Microsoft ... + High School diploma or GED equivalent + Experience in a customer service environment + Experience working in a fast-paced environment that requires… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other ... Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs....to successfully adapt and perform during times of high call volume. + Ability to provide effective customer… more
- Highmark Health (Boston, MA)
- …and family members + Previous experience in working in a high volume collection or customer service call center environment + Previous experience working in ... applying for Charity Care. Works in a high volume call center environment. Displays exceptional verbal and...subject to Bankruptcy regulations. + May be assigned to Customer Service In-Bound, Collection In-Bound, Collection Out-bound call… more
- Beth Israel Lahey Health (Milton, MA)
- …primary point of contact for patients and visitors in an outpatient center and provides excellent customer service through clear communication. Responsibilities ... include patient scheduling, registration and ancillary/ support service scheduling of patients in the ...Monitors and coordinates distribution and communication of all provider call schedules within the Center . Ensures that… more
- Beth Israel Lahey Health (Westwood, MA)
- …perform a variety of essential function including: outreach and scheduling thru our call center , data entry/billing, and Rx fulfilment. The Technician Supervisor ... Responsibilities:** 1. Supervises and directs the daily operations for the pharmacy call center and data entry operations, including in/outbound calls, e-… more
- Eastern Bank (Wakefield, MA)
- …with similar job titles to these:** + Customer Service Representative + Inbound Call Representative + Call Center Representative + Customer Care ... Business Service Team is a specialty group within our customer service center primarily providing support...+ Assists management with monitoring the business banking inbound call queue, e-mail queue, and offline work queue. +… more
- Beth Israel Lahey Health (Boston, MA)
- …makes informed decisions, within established departmental guidelines, to serve the Medical Center community and provide a safe and secure environment for all ... needs and inquiries of the Beth Israel Deaconess Medical Center community, and strives for a safe and secure...Provides feedback and input to Public Safety Supervisors to support improvement in key areas including, but not limited… more
- Beth Israel Lahey Health (Boston, MA)
- …assigns ambulance dispatch requests from within Beth Israel Deaconess Medical Center Boston to appropriate ambulance service. Ensures efficient response to ambulance ... series two-way radio system. Maximizes utilization of Beth Israel Deaconess Medical Center Ambulances Services and the ambulances assigned to Beth Israel Deaconess… more
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