- Beth Israel Lahey Health (Burlington, MA)
- …Requirements:** Maintain strict adherence to the Lahey Hospital and Medical Center Confidentiality policy. Incorporate Lahey Hospital and Medical Center ... Principles into daily activities. Comply with all Lahey Hospital and Medical Center Policies. Comply with behavioral expectations of the department and Lahey… more
- Fresenius Medical Center (Lawrence, MA)
- …skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line phone system. The rate of pay for ... results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + Develops and… more
- Kyndryl (Boston, MA)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers in the country, ... manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly -...as coordinate with Commonwealth Care Alliance. Must have excellent customer service skills as well as at least one… more
- East Boston Neighborhood Health Center (MA)
- …ground when interacting with patients and colleagues + SE PA Staff have a dual role: call center agents and registration staff. 50% or more of their time, they ... manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly -...are functioning as call center agents. + Promptly answers all… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at… more
- Middlesex Savings (Westborough, MA)
- …applications. Address basic and complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement of ... months customer service preferably in banking, financial services and/or inbound call center experience is required Additional Requirements + Must possess at… more
- East Boston Neighborhood Health Center (MA)
- …services consistent with organizational goals and strategic plans. Promote and support the organization's comprehensive customer satisfaction and feedback ... a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! As one of the largest community health centers...manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly -… more
- Beth Israel Lahey Health (Milton, MA)
- …Care at BID-Milton and receives direction related to administrative responsibilities in support of HFMP physicians utilizing the BID-Milton Center from HFMP ... you're making a difference in people's lives.** Position provides administrative support to physicians in their clinical, academic and/or leadership role. Performs… more
- Beth Israel Lahey Health (Boston, MA)
- …Dorchester neighborhood in 1972 by community residents, Bowdoin Street Health Center remains focused on providing outstanding medical care while maintaining a ... their unique health needs. The mission of the health center is to provide excellent, compassionate care to our...to provide excellent, compassionate care to our patients and support the health of the entire community. Performs a… more