- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... \#LI-JSCGI **Skills:** + Artificial Intelligence + Communication (Oral/Written) + Customer Service & Support + Data Entry...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Meta (Boston, MA)
- …Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient, ... accountable. We provide the services to manage network operations across data center , backbone, subsea, and edge locations; and on-network and off-network CDN… more
- Beth Israel Lahey Health (Charlestown, MA)
- …with BILH's needs.** **2. Exhibits competence, commitment, and accountability to coordinate customer support issues and ensure timely response, and positive ... Tier 2/3 in-person support position is responsible for all aspects of customer requests and incident management. This includes acting as an escalation point on… more
- Owens & Minor (Woburn, MA)
- …on an On- Call basis. + Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team. + Operates a ... ability to ensure patients have the required equipment to support their home healthcare needs. $26.19 - $38.47 /...for a specific account or accounts. + Responds to customer needs, concerns and complaints in a timely manner.… more
- Beth Israel Lahey Health (Boston, MA)
- …you're not just taking a job, you're making a difference in people's lives.** The Support Assistant will provide support to the department, as a resource to ... services, room turn over and other various tasks to support the clinical staff. This is a full time...full time position onsite at Beth Israel Deaconess Medical Center in Boston, MA. The hours for this role… more
- Carrington (Boston, MA)
- …Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center . Responsible for the overall employee performance of assigned ... full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their… more
- CGI Technologies and Solutions, Inc. (Boston, MA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... Welfare Benefits \#CGIFederalJob \#PassportUS **Skills:** + Artificial Intelligence + Customer Service & Support + Data Entry...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- Humana (Boston, MA)
- …across the brokerage business lines, including Agent CRM, Agent Contracting, Commissions, and Call Center support . We are seeking a strategic and ... representing the needs of the overall agent, member, or customer experience. Must be a self-starter who understands digital,...to lead the evolution and optimization of our Medicare call center telephony systems, with a primary… more
- Evolent (Boston, MA)
- …notifying stakeholders of progress during business hours and outside of normal business hours (on- call support ) + Contribute to writing T-SQL code and tools to ... You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role,...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
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