- Oracle (Albany, NY)
- …database + Personal/enterprise network exposure + Experience providing phone-based customer /technical support and escalation management + Experience in ... your contribution to make it a world class engineering center with the focus on excellence. At Oracle Health,...task will be to provide mission critical incident management support and service restoration to Oracle Health customers. You… more
- Robert Half Accountemps (Albany, NY)
- …temporary basis through September 2026. This role functions similarly to a collections call center environment and involves working directly with members to ... Qualifications + Minimum of 2 years of previous experience in collections, call center , or financial services environment preferred. + Strong communication… more
- M&T Bank (Bridgehampton, NY)
- …school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high school ... each week + Adequately prepares for scheduled appointment before customer meeting (prepare for sales interactions with pre- call...and activity requirements. The position is key driver of customer flow in the branch to support … more
- Northeast Shared Services (Williamsville, NY)
- …with social media platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + ... customer communication center environment. This role involves handling customer inquiries, resolving issues, and delivering seamless support for a… more
- City of New York (New York, NY)
- …results; and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Role: As a Client Services ... and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access...You will engage with clients via telephone through our call center system, online through various email… more
- City of New York (New York, NY)
- …Move and Portability Specialists provide customer service via telephone using DTOR's call center system, online via email accounts, and in person by ... and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access...Excellent Communication Skills (both orally and in writing) - Call center / Customer Service experience… more
- FirstLight Fiber (Albany, NY)
- …position is B shift, Sunday-Wednesday. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Operate and support in a 24x7 Network Operations Center ; this includes shift work ... seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The… more
- TD Bank (New York, NY)
- …balancing the impact to Customers and our operation teams (eg Loss Prevention Call Center ). The Senior Manager Fraud Performance Management is responsible for ... Ensures change socialization and adherence to Change Management protocols **Fraud Operational Support ** + Acts as a key contributor in operational forecasting and… more
- Guardian Life (New York, NY)
- …develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. **You Are:** + Strategic ... Assistant Impact: Evaluate how automated chatbots, virtual assistants influence customer engagement, retention, and operational efficiency, ensuring seamless human-technology… more
- Travelers Insurance Company (Albany, NY)
- …and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure ... you do and where you do it. **Job Category** Customer Service, Sales **Compensation Overview** The annual base salary...four-year college or university is a plus. + Prior call center and sales experience + Personal… more