- AbbVie (New York, NY)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- Central Hudson Gas & Electric Corporation (Kingston, NY)
- …satisfaction and cost minimization + Assesses the need for additional resources in the field, Call Center , and Control Center after-hours to ensure a prompt ... and heightened activity and perform callouts for field personnel, Call Center personnel, and Control Center...Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance employment… more
- CenterWell (Albany, NY)
- …assistance** **Preferred Qualifications** + Bachelor's Degree + 2+ years of experience in a call center , patient experience, or customer service role + ... of our caring community and help us put health first** The Care Delivery Call Quality Professional works within the PCO Growth and Retention group. The Care Delivery… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …of medication orders, and customer service for patients/providers in a call center environment. **Responsibilities** + Provide direct support and ... patients of designated third-party payers + Follow customized patient support service models and programs to meet and exceed...+ Responsible to receive triage patient calls from general call center for handling. + Responsible for… more
- State University of New York at New Paltz (New Paltz, NY)
- …Board and student interns who plan events and programs hosted by the Center for Student Engagement. * Support commuter and off-campus student engagement ... initiatives. * Participate in department-wide meetings, training, and assessment efforts. * Support the Center for Student Engagement's mission by collaborating… more
- BronxCare Health System (Yonkers, NY)
- …is required, 1-2 years customer service experience, preferably in a call center and/or outpatient healthcare environment is required. 1-2 years' experience ... services offered within the BronxCare Healthcare System in a high volume/high paced call center environment, while delivering an outstanding patient centered … more
- ConnectLife (Williamsville, NY)
- …Experience: + 5 years of management/supervisory experience required. + Experience supervising call center required. + Experience with strategic goal setting and ... Responsible for the overall management and operations of the Donor Referral Center . Oversee the referral and authorization process, and all related operations.… more
- Hoselton (East Rochester, NY)
- …to the National and State Do-Not- Call policies and procedures **Requirements:** + Call center with lead generation experience will be given preference but is ... daily work plan including follow up calls, emails, and customer satisfaction calls + Keep up to date on...**Why should you want to join our Client Care Center team?** + We have a huge opportunity with… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... customer , navigating multiple programs and applications at the same time, typing call documentation, and speaking to the customer simultaneously. - Ability to… more
- Bassett Healthcare (Norwich, NY)
- …clinical support to ambulatory patient care teams through excellent customer service, attention to detail, and interpersonal skills. Responsible for providing ... patient centered care team. Demonstrates excellence in all patient and customer encounters including face-to-face and telephone interactions. Assures that a… more
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