- Travelers Insurance Company (Albany, NY)
- …and services, and handle inbound and outbound calls in a call center environment. + Positively represent InsuraMatch, establish customer rapport, and ensure ... make recommendations on additional products that best suit the customer 's needs, when appropriate. We value a consultative, relationship-focused...four-year college or university is a plus. + Prior call center and sales experience + Personal… more
- Guardian Life (New York, NY)
- …develop and integrate automation solutions that drive business growth, improve customer experiences, and reduce operational costs. **You Are:** + Strategic ... Assistant Impact: Evaluate how automated chatbots, virtual assistants influence customer engagement, retention, and operational efficiency, ensuring seamless human-technology… more
- Vail Resorts (NY)
- …individual who has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well ... general information about our products and resorts, account management support , and opportunities to provide helpful solutions to our...with the call center team as a whole. This… more
- Sprinklr (NY)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at… more
- YMCA of Central New York (Baldwinsville, NY)
- …skills. Operate alone as a Personal Training Instructor without other instructors for support . Project voice across Health & Wellness Center area. Ability to ... a catalyst in the world. We are nurturing: we support you in your journey to develop your full...and enjoyable exercise experience in the Health & Wellness Center of the YMCA of Greater Syracuse. To achieve… more
- NY CREATES (Albany, NY)
- …and management of the NY Creates Heterogeneous and Packaging Integration group in support of NY Creates 300mm research and development programs. This positions will ... work closely with other Technical Integration managers of engineers and technicians who support NY Creates programs leveraging the CSR, Tokyo Electron, Applied META … more
- Sprinklr (NY)
- … customer -facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling ... theaters. **Tea** **m overview** The Value team is Sprinklr's Center of Excellence (CoE) for value-based selling and success....with our Americas sales leadership to prioritize accounts/deals to support . - Partner with pods on customer … more
- Transdev (Garden City, NY)
- …interior or mirrors, lights, windshield wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center using best judgment for ... in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to...radio and telephone with operators and various personnel + Call to determine location and nature of operator problems… more
- Monro Muffler/Brake (Fairport, NY)
- …year in sales and customer service preferably in an automotive, retail, or call center environment. Experience with CRM systems or call -tracking software ... field management, and in store operations at our Store Support Center in Fairport, New York. If... the Guest Services team with other administrative or customer support duties as assigned. Management Responsibility:… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of...+ Respond to all localized Emergency Page Codes. Offer support , equipment and comfort to both patient and interdisciplinary… more