- SUNY Upstate Medical University (Syracuse, NY)
- …and customer service skills to maintain patient satisfaction and support clinical operations. Key Responsibilities + Schedule, cancel, and manage patient ... appointments in EPIC according to provider and office-wide scheduling protocols. + Accurately obtain and enter required demographic, insurance, and referral information. + Create and update patient accounts; add or modify demographics and insurance details… more
- Kelly Services (West Henrietta, NY)
- …- High school diploma, GED, or equivalent. - 1+ years of experience in a customer service/ customer support role. - 1+ years of tech proficiency with ... Join Kelly Services as a Customer Service Representative in the vibrant city of...and Fri remote **Roles and Responsibilities:** - Manage inbound call inquiries (approximately 22-25 per day) related to mortgage,… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic technical support . Ensures ... Full time Scheduled Weekly Hours: 40 Department: 500281 Therapy Support Services Work Shift: UR - Day (United States...to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians… more
- New York State Civil Service (Albany, NY)
- …evaluating, implementing, planning, monitoring, or coordinating a quality assurance process in a customer call center . This experience must include directing ... NY HELP Yes Agency Temporary and Disability Assistance, Office of Title Call Center Quality Assurance Specialist 2 (NYHELPS) Occupational Category Other… more
- University of Rochester (Rochester, NY)
- …respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support . + Ensures ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides communication support services, including general clerical, general information, wayfinding, technical… more
- Broadview FCU (Albany, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... then you have come to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily operations of the MSC… more
- Trinity Health (Albany, NY)
- …in more places. This position is located at 319 South Manning Blvd and will support our Call Center . **Position Highlights:** + **Quality of Life:** Where ... Type:** Full time **Shift:** Day Shift **Description:** **Registration Associate ( Call Center ) - Full-time - Albany NY**...two years' work experience in a health related area Customer service experience Must be able to lift 20… more
- US Physical Therapy (Lake Ronkonkoma, NY)
- …to the appropriate department and personnel. + Complete tasks surrounding the nature of the call and providing the highest level of patient care and support . + ... updates demographics, and informs patients of necessary documentation for health center visits. + Maintains strictest confidentiality; adheres to all HIPAA… more
- University of Rochester (Rochester, NY)
- …equity considerations._ **Responsibilities:** This position provides comprehensive communication support services for patients of the University of Rochester ... Medical Center and its affiliates. Responsibilities include managing a high...to inquiries, handling billing questions, and providing basic technical support while adhering to established protocols. **Training will be… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13721/in-office- call - center ... toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct...the Help Desk. + Provide Help Desk resolution of customer service issues to insure complete client satisfaction. +… more