• Work From Home Call Center…

    KPH Healthcare Services, Inc. (East Syracuse, NY)
    …With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14548/work-from-home- call - center ... toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct...the Help Desk. + Provide Help Desk resolution of customer service issues to insure complete client satisfaction. +… more
    KPH Healthcare Services, Inc. (08/08/25)
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  • Adjudicator, Provider Claims (LTSS Call…

    Molina Healthcare (Rochester, NY)
    …+ Others as required by line of business or state **Job Function** Provides customer support and stellar service to assist Molina providers with claims ... to incoming calls from providers regarding claims inquiries and provides excellent customer service; documents calls and interactions. + Assists in the reviews of… more
    Molina Healthcare (08/27/25)
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  • Temporary Broker Call Center Rep

    Healthfirst (NY)
    …benefits, claims process, Medicare and Commercial product questions and various other customer support functions + Employer/Broker questions and issues regarding ... Brokers and Medicare Brokers Provide high quality handling of customer inquiries, via mail, e-mail and on-line inquiries and...Qualifications:** + High School Diploma or GED Equivalent + Customer service + Experience handling a high volume of… more
    Healthfirst (09/24/25)
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  • Contact Center Agent

    Olmsted Center for Sight (Buffalo, NY)
    …extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: + Answer and document all incoming calls in ... Qualifications: + High School diploma or equivalent + Prior experience with customer service and/or contact center work preferred + Must live in the one of the… more
    Olmsted Center for Sight (09/16/25)
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  • Call Agent

    City of New York (New York, NY)
    …REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
    City of New York (09/05/25)
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  • Independent Living Advisor Sub (On- Call )

    Oneonta Job Corps (Oneonta, NY)
    …clean, and orderly dorm by effectively managing student behavior and conduct. Shifts: The On- Call ILA MUST be available to work either shift as needed + Split Shift: ... of students who are present for duty at the center + Provide counseling and guidance to students in...report any unusual or critical incidents to supervisors + Support dorm supervisor, counselors, and other team members in… more
    Oneonta Job Corps (10/01/25)
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  • Tech Field Support II

    Albany Medical Center (Albany, NY)
    …employees appropriately according to documented standard operating procedures. The Tech Field Support is responsible for an exemplary customer service experience ... America) Salary Range: $51,755.37 - $77,633.06 The Tech Field Support provides onsite and remote support for... for non-standard applications and hardware + Participate in on- call rotation and help troubleshoot customer issues… more
    Albany Medical Center (07/25/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Albany, NY)
    …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more
    Kyndryl (07/29/25)
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  • Senior Contact Center Representative

    Amalgamated Bank (New York, NY)
    …and referral support + Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, ... Required: + Minimum 3- 5 years' experience within Financial Service industry and/or Call Center environment + High School Diploma or equivalent + Experience… more
    Amalgamated Bank (08/26/25)
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  • Data Center Services Assistant Director

    University of Rochester (Rochester, NY)
    …performance of the Data Center . + Works independently with users and applicable support teams to integrate a wide array of technology tools in support of ... evaluations. + Provides for the continuous availability of operational support for all platforms in accordance with the institution's...the Data Center Director. + Manages Data Center on- call rotation. + Leads staff meetings.… more
    University of Rochester (09/06/25)
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