- Carrington (Albany, NY)
- …third-parties, confirmed successor in interest, or non-authorized third-parties, escalations from call center , and other correspondence received by the company. ... and respond to escalated verbal complaints received from the Customer Contact Division. + Provide support by drafting and sending letters requested by Legal and… more
- Resideo (Elmsford, NY)
- …as an escalation point and advocate for critical customer issues, ensuring customer satisfaction and client retention + Support the regional sales team as ... role, you will sell a diverse suite of products including Network Cabling, Data Center , and Network Hardware Solutions, while also managing all support functions… more
- Stony Brook University (Stony Brook, NY)
- …**Required** **:** Associate's degree or 2 years experience within a healthcare industry, operations/ call center setting, or other fast paced, high volume, face ... patient safety through correct patient identification practices and providing extraordinary customer service skills in situations that are often difficult. The need… more
- General Physicians PC (Buffalo, NY)
- …two-year college degree preferred + 2 - 4 years' experience in a medical office, call center or customer service environment preferred + Knowledge of ... The primary purpose of this position is to manage call volume and provide support to the...services to ensure coordination of care. + Deliver exemplary customer service to provide a positive patient experience across… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... and reports to the Vice President, CNS Business & Customer Engagement Operations business unit. **Job Description** + Lead...with the government affairs team. + Set strategy and support development of pricing and contracting in collaboration with… more
- Oracle (Albany, NY)
- …and will need your contribution to make it a world class engineering center with the focus on excellence. Oracle's Federal Operations Production Service System ... Administrators provide system implementation, support , monitoring, and maintenance of Oracle's solutions and services...as needed and allowed by local laws to include on- call responsibilities + Ability to understand, debug scripts such… more
- Enhanced Protection Services (New York, NY)
- …contractual obligations and meet its time deadlines with clients. **RESPONSIBILITIES:** + Support Emergency Operation Center by screening test calls and other ... of tasks and courteous, timely, and effective resolution of support issues + Engage in Level 1 Help Desk...other related duties as assigned or requested + Rotate on- call responsibilities as needed **QUALIFICATIONS:** + High school diploma… more
- Canon USA & Affiliates (New York, NY)
- …monitors the problem to ensure a timely resolution. + Liaison with CBPS Fleet Call Center + Interface with CBS sales and service representatives **Technical:** + ... cbps.canon.com (https://cbps.canon.com/%3E) ; and follow us on Twitter @CanonBPO. **Responsibilities** ** Customer Service:** + Provides support to end users on… more
- Canon Business Process Services (New York, NY)
- …and monitors the problem to ensure a timely resolution. + Liaison with CBPS Fleet Call Center + Interface with CBS sales and service representatives Technical: + ... (https://cbps.canon.com/%3E) ; and follow us on Twitter @CanonBPO. Responsibilities Customer Service: + Provides support to end...: + Reports: Meter readings, "break/fix" lapse time reports, call logs, etc + IManage supplies User Training +… more
- Navient (Albany, NY)
- …Experience in student lending, banking, or financial aid industries + Background in call center environments or exposure to sales and/or account management roles ... and affordable for everyone.** We empower students with financial support and supercharge their ability to pay down their...You:** + At least 1 year of experience in customer service, sales, or collections; strong verbal and written… more