• On- Call Deaf Interpreter

    University of Rochester (Rochester, NY)
    …interpreting services for all clinical and professional University of Rochester Medical Center Staff, patients, and caregivers. These services are provided for SMH ... within the interpreter services radius. The TAR interpreter has on- call and weekend/evening responsibilities. **ESSENTIAL FUNCTIONS** Interprets in healthcare… more
    University of Rochester (08/09/25)
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  • Supervisor Employee Services Contact Center…

    Ryder System (Albany, NY)
    …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... & Knowledge Managers to drive strategies to achieve positive customer experience + Provide training, mentorship, guidance, support..., and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional… more
    Ryder System (09/24/25)
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  • Contact Center Engineer

    Navient (Albany, NY)
    …and customer experience. + Liaise with cross-functional stakeholders (eg, customer support teams, IT, business units) to understand their requirements ... technologies, ensuring seamless operations, and enhancing the overall customer support experience. + Leading and supporting...platforms. **About You:** + 6+ years experience managing contact center software in a call center… more
    Navient (09/19/25)
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  • PRN Automation Pharmacy Technician (On Call…

    Omnicell (Schenectady, NY)
    … satisfaction by aligning the Pharmacy Services Program to provide customer -focused support emphasizing quality, professionalism, and responsiveness, by acting ... inventory levels. + Diligently reviewing and updating documentation. + Effective customer communication for building strong relationships. Join us in this dynamic… more
    Omnicell (09/22/25)
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  • IT Data Center Srvcs Tech II

    University of Rochester (Rochester, NY)
    …modifications. + Assists in meeting Data Center operational goals related to customer support . + Keeps abreast of current IT technologies through continuing ... SUMMARY The Data Center Services Technician II provides first level Data Center systems and Service Desk phone support for faculty, staff, students and… more
    University of Rochester (08/07/25)
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  • Communications Tech I - Pulse Center - Full…

    Guthrie (Big Flats, NY)
    …Campus and any Guthrie entity as requested. Experience Prior experience in a transfer center , emergency call center , or health care setting preferred. Prior ... Center is a service that will provide critical support to the system through virtual care delivery, along...dispenses keys for the Patterson Education Building's apartments and on- call rooms as needed. + Contacts MHMR (Mental Health),… more
    Guthrie (08/30/25)
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  • Perfusion Technician - F/T Days

    Albany Medical Center (Albany, NY)
    …to enable transplantation. Essential Job Functions (95%): + Must participate in a rotating call schedule and carry a smart phone. Call may exceed fifty percent ... will be made to utilize staff listed on the call schedule. In the event cases cannot be adequately...environment. + Represents the CDT professionally and provides excellent customer service to all CDT contacts including donor families,… more
    Albany Medical Center (09/04/25)
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  • Staff Assistant I - Cancer Center…

    Stony Brook University (Stony Brook, NY)
    …required to support increased volume and future growth of the Cancer Center . + Support administrative functions related to obtaining orders from physicians ... be scheduled to work every Saturday once the Cancer Center starts to provide weekend care/ support ._** **Qualifications**...4 years of face to face patient and physician customer service related to healthcare. Experience with Microsoft Office… more
    Stony Brook University (08/08/25)
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  • Contact Center Agent I

    NBT Bank (Williamsville, NY)
    … center , social media, e-mail, and other channels. Focusing on a single customer support channel, the incumbent will satisfy customer inquiries directly ... representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message...hours Tasks Performed: + 55% Responsible for resolving consumer customer inquiries via one customer support… more
    NBT Bank (08/14/25)
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  • Contact Center - Consulting Solution…

    Zoom (New York, NY)
    …implementing contact center solutions* Have knowledge of telephony systems and call routing strategies* Be familiar with CRM systems and their integration with ... can expectZoom is looking to grow its global Contact Center Solution Engineering team. Do youhave a passion for...have a passion for diving into technology that powersbetter customer experiences? If so, we would love to have… more
    Zoom (09/30/25)
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