- Olmsted Center for Sight (Buffalo, NY)
- …extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: + Answer and document all incoming calls in ... Qualifications: + High School diploma or equivalent + Prior experience with customer service and/or contact center work preferred + Must live in the one of the… more
- Stony Brook University (Stony Brook, NY)
- TH Instructional Support Assistant - Customer Service Center Day Shift **Duties of a Clincal Support Assistant may include the following but are not ... services centers. + Will willingly rotate between the Customer Service Center , the Patient Service ...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more
- Stony Brook University (Smithtown, NY)
- Business Support Assistant - Sleep Disorders Center - Includes Weekend Hours **Position Summary** At Stony Brook Medicine the **Business Support Assistant** ... to correctly manage patient appointments. **Duties of a Business Support Assistant in the Sleep Disorders Center ...testing schedule and assess the insurance authorization schedule. + Call patients to reschedule appointments if necessary. + Act… more
- Amentum (Hicksville, NY)
- …of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job ... worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and...rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf… more
- Molina Healthcare (Syracuse, NY)
- …off during the week and one day off during the weekend)** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members ... expertise to co-workers and handles elevated escalations. Provide service support to members and/or providers using one or more...* Achieves individual performance goals as it relates to call center objectives. * Assists with training… more
- City of New York (New York, NY)
- …REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Molina Healthcare (Albany, NY)
- **JOB DESCRIPTION** **Job Summary** + Provides customer support and stellar service to meet the needs of our Molina members and providers. + Resolves issues and ... general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and… more
- Molina Healthcare (Syracuse, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... member and provider experiences. **Job Duties** * Provide service support to members and/or providers using one or more...goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center… more
- Albany Medical Center (Albany, NY)
- …and the management of same and related staff within and without a centralized call - center structure. Provide leadership in support and troubleshooting of ... $86,650.99 - $134,309.04 The Manager of Information Technology - End Use Support is responsible for the design, installation, configuration, documentation and … more
- Kyndryl (Albany, NY)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more