- Rapid Response (Syracuse, NY)
- …Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid ... Overnight Customer Service Representative Department: Customer Service...Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences,… more
- Tompkins Community Bank (Batavia, NY)
- …to promote first contact resolution. + Identify process or procedure gaps and work with Customer Care Center management to ensure tools are available to help ... Customer Care Center team assist customers +...center software as required, and ad hoc project support + All other duties as assigned Qualifications +… more
- Kelly Services (West Henrietta, NY)
- …+ High school diploma, GED, or equivalent. + 1+ years of experience in a customer service/ customer support role. + 1+ years of Tech proficiency with ... from you!** We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team and provide...Service Specialist to join our team and provide exceptional support to customers with mortgage escrow and tax inquiries… more
- CVS Health (Albany, NY)
- …may be adjusted based on business need. + **Holiday/PTO Requirements:** As a 24-hour call center operation, we will treat holidays as normal working business ... with heart, each and every day. **Position Summary** The ** Customer Service Representative** is responsible for supporting the provision...Qualifications** + At least 1 year of experience in call center environment, as well as experience… more
- Northeast Shared Services (Schenectady, NY)
- …required; retail or hospitality environment a plus. + Minimum 1 year experience in a call center , virtual customer service, or CRM-based role. + Demonstrated ... customer communication center environment. This role involves handling customer inquiries, resolving issues, and delivering seamless support for a… more
- Coinbase (Albany, NY)
- …the customer experience through technology and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * ... and configuring, and scaling the technology that powers our customer support channels. In this role, you'll...customers to chat, email, or call our support lines accessible through our Help Center … more
- Northwell Health (Melville, NY)
- …provide best-in-class patient experience through the Health System's centralized call center . Performs a variety of technical service/ support duties that may ... Description Manages patient calls to the Health System's enterprise-wide centralized call center . Assists with appointment scheduling, messaging physicians (test… more
- SolomonEdwards (Albany, NY)
- …Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, ... firm offering financial, operational, and technology consulting and operations support . We work with some of the world's most...one of its mortgage clients to operate in a call center environment supporting consumer direct lending.… more
- UNUM (Albany, NY)
- …etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the customers' ... Up to 9.5% 401(k) employer contribution + Mental health support + Career advancement opportunities + Student loan repayment...**General Summary:** Minimum starting hourly rate is $22.00 The Customer Benefit Advisor (CBA) I is the entry level… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
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