- WellSpan Health (Lebanon, PA)
- On- call requirement **Department Summary** The invasive cardiology department at Good Samaritan Hospital consists of 3 procedural labs as well as its own 12 bed prep ... Uses opportunities in the clinical setting to teach and support others, one-on-one or in groups (eg Students, other...Variation of duties may result based on the assigned customer care unit(s). This may include differences in the… more
- Carnegie Mellon University (Pittsburgh, PA)
- …pass, access to our Family Concierge Team (https://www.cmu.edu/hr/work-life/ support /family-child-care-resources/index.html) to help navigate childcare needs, fitness ... Software Engineering Institute (SEI), a Federally Funded Research and Development Center (FFRDC) operated by Carnegie Mellon University (CMU) in Pittsburgh,… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …Mail Open, LB/Scanning, Image Review, Book Print, Quality Control, Mail Out, PRISM or Customer Service * Notify the Passport Support Manager of any problems or ... or designate, lead a team involved in all phases of passport processing, customer service and PRISM functions. Includes planning, directing and coordination of the… more
- St. Luke's University Health Network (Allentown, PA)
- …participate in patient satisfaction, quality, and performance improvement initiatives. About Center for Urology at St. Luke's University Health Network: St. Luke's ... Center for Urology is a growing specialty with 10...Allentown & Bethlehem Office + Expectation to assist with call rotatio n + Approximately 15-20 "on- call "… more
- Citizens (Pittsburgh, PA)
- …'s needs and building deep relationships with them. Consistent communication and call preparation is critical in understanding their customer 's needs and ... customer situation and needs + Conduct extensive Pre Call Planning and preparation by leveraging sales tools and...met by working with key colleagues including their Relationship Support Specialist (RSS), Contact Center and other… more
- Eaton Corporation (Moon Township, PA)
- …equipment and materials based on job requirements + Ensure District Operations Center and/or Eaton employees on-site meet customer entrance requirements, ... on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their...service coverage of electrical power monitoring systems, through the Customer Success Team. The DIS organization offers opportunities to… more
- Cayuse Holdings (Harrisburg, PA)
- …service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + Must be able ... experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management… more
- Cayuse Holdings (Harrisburg, PA)
- … service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + Must be able ... + Three (3) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management… more
- Penn State Health (Camp Hill, PA)
- …accommodation) to perform the following duties: + Answers the telephone, troubleshoots the call to customer 's satisfaction by either handling it themselves or ... group practice of the Penn State Health Milton S. Hershey Medical Center . We support the educational and research mission of the Penn State College of… more
- UPMC (Pittsburgh, PA)
- …This individual must be located in the Pittsburgh area. Do you have prior experience in a call center or dispatching role? If so, this could be the next step in ... with Difficult Customers DEI 101 One (1) year experience working in a call center or collaborative office setting required + Demonstrable analytical skills… more