- Robert Half Office Team (Dillsburg, PA)
- …Our client, a thriving company in Dillsburg, PA, is looking for an experienced Call Center Representative to join their dynamic team. With a strong reputation ... and quality metrics. Requirements + Proven experience as a call center representative or in a similar...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Lincoln Financial (Harrisburg, PA)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an...customer inquiries while ensuring accurate, fair and efficient call management. In addition, you will manage workloads to… more
- Disabled Veteran Solutions (Erie, PA)
- …Insurance, Competitive Salary, Paid Time Off, Job Title: Human Resource Recruiter - Call Center (Retention-Focused) Location: Erie, PA Job Type: Full-Time | ... Us: At Disabled Veteran Solutions, we believe that great customer service starts with great people. As a leading... service starts with great people. As a leading call center , we're committed to building a… more
- UPMC (Pittsburgh, PA)
- …the voice of care and connection at UPMC St. Margaret? We're hiring a dedicated Call Center Operator to join our team. This full-time position offers 8-hour ... the Alert Notification System. + Dispatch Security for emergency support . + Coordinate with cab companies and prepare related...proficient typing (40 wpm) and spelling/grammar skills. + The call center operator will type alpha text… more
- Bank of America (Scranton, PA)
- Client Solutions Banker - Call Center 1st and 2nd shift. Scranton, Pennsylvania **To proceed with your application, you must be at least 18 years of age.** ... and solutions to meet those needs + Responds to customer inquiries and concerns, creating customized solutions + Sells...in the banking/financial industry. + Experience working in a call center . + Experience in retail sales.… more
- WellSpan Health (York, PA)
- …patients in advance for services provided throughout WellSpan. Uses exceptional customer service practices. Represents WellSpan in a professional and positive ... and manages a high volume of fast paced incoming phone calls to the center . Places outbound phone calls when assigned. Provides exceptional customer service at… more
- Humana (Harrisburg, PA)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- J&J Family of Companies (Pittsburgh, PA)
- … reports and dashboards to help support KPI reporting and overall call center performance. + Identify workforce trends and provide results for Operations ... FL; or Phoenix, AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality Management,… more
- WellSpan Health (Ephrata, PA)
- …than 1 year 3-6 months customer service Required + Previous call center experience Preferred **Knowledge, Skills, and Abilities:** + Excellent ... **General Summary** Performs a variety of support functions including, but not limited to, interviewing patients, telephone management of both internal and external… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more