- Kyndryl (Harrisburg, PA)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more
- University of Pennsylvania (Philadelphia, PA)
- …families in the areas of registration, billing, and financial aid in a call center environment utilizing various software systems and technical programs. The ... Posted Job Title One Stop Counselor - Student Services Center , Division of Finance Job Profile Title Coordinator B...and tools like Salesforce, Zoom, Microsoft Teams and automated call distribution systems supported by Penn. Support … more
- HealthFitness (Philadelphia, PA)
- …benefits and receive competitive pay. We provide personal and professional support , training and development and flexible employment opportunities. **About the ... role** **Fitness Floor Attendant - Philadelphia, PA** **On- call / Substitute, working on an as needed basis** **Hours: Between 6:30am- 7pm, Monday-Friday**… more
- University of Pennsylvania (Philadelphia, PA)
- …and troubleshooting is essential. + Customer Service & Communication: Experience in a customer service call center is a plus. Must have strong ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title OCC Shift Supervisor - Operations Control Center Job Profile Title Supervisor, Control Center … more
- Zoom (Harrisburg, PA)
- …and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs ... for contact center projects + Optimizing contact center technologies to improve efficiency and customer ...+ Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support … more
- WellSpan Health (York, PA)
- …or GED Required **Work Experience:** + Customer service, medical office and/or call center support experience. Preferred **Courses and Training:** + ... training at 540 S. George St, York, PA 17401 Call Center Assessment will be required at...including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews,… more
- WellSpan Health (Waynesboro, PA)
- …or GED Required **Work Experience:** + Customer service, medical office and/or call center support experience. Preferred **Courses and Training:** + ... training at 540 S. George St, York, PA 17401 Call Center Assessment will be required at...including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews,… more
- WellSpan Health (Ephrata, PA)
- …or GED Required **Work Experience:** + Customer service, medical office and/or call center support experience. Preferred **Courses and Training:** + ... training at 540 S. George St, York, PA 17401 Call Center Assessment will be required at...including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews,… more
- WellSpan Health (Gettysburg, PA)
- …or GED Required **Work Experience:** + Customer service, medical office and/or call center support experience. Preferred **Courses and Training:** + ... training at 540 S. George St, York, PA 17401 Call Center Assessment will be required at...including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews,… more
- WellSpan Health (Lebanon, PA)
- …or GED Required **Work Experience:** + Customer service, medical office and/or call center support experience. Preferred **Courses and Training:** + ... training at 540 S. George St, York, PA 17401 Call Center Assessment will be required at...including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews,… more