- Keurig Dr Pepper (Frisco, TX)
- …Manager to oversee customer complaint handling and escalation resolution within our call center operations. This role will be responsible for leading the ... practices and escalation handling for both direct and broader customer support teams. **Knowledge Management & Training**...Serve as a liaison between the call center and internal departments to ensure customer … more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... a trusted partner in the industry. We're seeking enthusiastic Customer Service Representatives to support outbound sales...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Qualifications** + High School Diploma or GED + 1-2 years of Call center experience; 1-2 years of customer service or public relations experience. **Other ... Responsible for basic inbound call , outbound call , web chat, and...Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs.… more
- Robert Half Office Team (Houston, TX)
- …business units to ensure seamless communication and operations. * Assist in managing call center operations, ensuring high levels of efficiency and customer ... to work collaboratively with diverse teams. * Experience in call center operations and public relations is...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Woodforest National Bank (The Woodlands, TX)
- …feedback and coaching. Minimum Qualifications/Experience: . 1 year of data entry, online support , or call center experience (banking preferred), OR ... . 0% - Negligible amount of travel expected. Working Conditions: . Professional call center environment with extensive use of telephone and personal computer.… more
- Boehringer Ingelheim (San Antonio, TX)
- …Business Director and in partnership with cross functional Franchise colleagues, the Customer Engagement Specialist will maximize net portfolio sales and build brand ... Managers & Directors), Regional Marketers/Analysts, Business Transformation/Cx team, Digital Center of Excellence, franchise brand marketers and health system… more
- The City of Houston (Houston, TX)
- … call . (832/393-7238) (TTY 7-1-1) If you need login assistance or technical support call ###. Due to the high volume of applications received, the ... BARC CUSTOMER SERVICE REPRESENTATIVE Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/5031321) Apply BARC CUSTOMER SERVICE REPRESENTATIVE… more
- Molina Healthcare (TX)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... expertise to co-workers and handles elevated escalations. Provide service support to members and/or providers using one or more...* Achieves individual performance goals as it relates to call center objectives. * Assists with training… more