- Mass Markets (TX)
- …1-3 years of experience in one or more of the following: call center , sales, insurance adjusting, or technical customer service (preferably in a high-volume ... business services companies in the USA, with a strong call center footprint and operations that extend...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Charles Schwab (Austin, TX)
- …provide expert operational support with an emphasis on automation and improved customer experience for 900+ advisors. The goal is to ensure our business partners ... (WAM) Engineering is an organization within Schwab Technology Services aligned to support the technology needs of Schwab Asset Management (SAM), Wealth & Advice… more
- ADP (El Paso, TX)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... ADP is hiring an **Associate Client Support Consultant Chat Support .** + _Are...+ At least one year of experience in a customer service environment or as an HR/HRIS practitioner with… more
- The City of Houston (Houston, TX)
- …program. PREFERENCES Preferences will be given to those applicants with experience in a call center or an environment similar to Public Safety (eg Police or ... 7-1-1 ) If you need login assistance or technical support call ###. Due to the high...experience 03 Do you have previous experience in a Call Center or working in a Public… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... and demonstrates a strong work ethic. Prior experience in call center operations or client services is...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (TX)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- Mass Markets (Killeen, TX)
- …years of experience in one or more of the following: call center , claims adjudication, insurance adjusting, or technical customer service (preferably in a ... business services companies in the USA, with a strong call center footprint and operations that extend...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- NRG Energy, Inc. (Houston, TX)
- …build predictive models, and support the deployment of AI-powered tools for call center operations. This role is critical in measuring the effectiveness of ... and evaluate the impact of AI technologies on call center performance, including containment, deflection, customer satisfaction, and agent productivity.… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... public speaker, personable, creative, dependable, and committed to excellence. Experience in call center operations or client services is highly valued. This… more
- NRG Energy, Inc. (Houston, TX)
- …Transformation will lead the strategic deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role ... Develop and execute a roadmap for AI transformation in call center environments, aligned with enterprise goals....customer service environment. . Strong understanding of contact center platforms (eg, Genesys, NICE, Five9) and AI tools… more