- Ethos Veterinary Health (Dallas, TX)
- …PTO, call -outs, and other staffing adjustments. + Provide hands-on support when necessary to maintain seamless operations. Leadership & Performance Management: + ... and opportunities to make a difference? Dallas Veterinary Surgical Center (DVSC) is seeking a dedicated professional who will...Service Lead plays a vital role in delivering exceptional customer service by overseeing a team of client service… more
- TTEC (Austin, TX)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether...goals + Deliver excellent employee experiences + Develop, coach, support , and evaluate the team to help them reach… more
- MRC Global (Odessa, TX)
- …Manager will oversee the material inspection process for assigned location, projects, or customer to ensure that material leaving an MRC Global facility has met all ... order requirements, including customer Approved Materials List (AML) specifications, industry standard specifications and MRC Global processes to ensure the accuracy… more
- Wells Fargo (San Antonio, TX)
- …Wells Fargo is seeking a Senior Artificial Intelligence Solutions Consultant to support the implementation and optimization of AI-driven customer experience ... as part of our migration to a new Contact Center as a Service (CCaaS) platform. This consultant will...report on AI model performance, including precision, recall, and customer satisfaction metrics. + Support the design… more
- HCA Healthcare (Houston, TX)
- …team members and management in a professional manner.? **Qualifications:** + Previous Call Center experience preferred. + Minimum one-year related experience ... has committed up to $300 million in programs to support our incredible team members over the course of...follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must… more
- Ford Motor Company (Austin, TX)
- …sales and services, global eCommerce technologies, order fulfillment, and Contact Center Platforms. Suresh reports to Mike Amend, Chief Digital and Information ... + Drive the design and delivery of robust, cloud-based solutions that enhance customer and dealer experiences. + Foster a culture of technical excellence, continuous… more
- Otis Elevator Company (Austin, TX)
- …New Equipment Senior Project Manager will ensure efficiency, cost containment, and customer satisfaction. **On a typical day you will:** + Ensure flawless execution ... and meets all technical & safety standards, regulatory compliance requirements, and customer expectations + Coordinate all contract activities from the project award… more
- Otis Elevator Company (Lubbock, TX)
- …individual will also lead operational efforts, managing costs while ensuring superior customer satisfaction. You will report to the General Manager based in Fort ... service field activities to ensure that these activities meet customer needs and company standards + Ensure effective and...and callback rates + Understand how to provide technical support to field staff, either self-provided or redirected to… more
- World Wide Technology (Dallas, TX)
- …team and domain experts, you'll identify, build, and nurture relationships with our customer leaders, serving as a trusted advisor to identify gaps within the ... Security Transformation, Digital Experiences, and AI. With our Advanced Technology Center and Platform ( https://www.wwt.com/atc ) at your fingertips for briefings,… more
- PennyMac (Carrollton, TX)
- …driver of our Third Party Originator (TPO) team's growth, working from our centralized call center . Your primary focus will be on actively prospecting and ... existing clients. This role combines proactive sales with expert support , as you will assist partners with pricing scenarios,...and and funded loan volume + Meet or exceed call and talk time performance metrics What You'll Bring… more