- Public Storage (Plano, TX)
- …contact center systems. This role ensures systems such as call routing, workforce management, customer relationship management, quality monitoring, and ... Manage and configure contact center systems including call routing tools, workforce management platforms, customer ...experience in contact center operations or systems support + Working knowledge of call routing,… more
- Houston Methodist (Katy, TX)
- …for providing real-time intraday reporting and support for contact center operations. This position monitors call volume trends, agent performance, ... **WORK EXPERIENCE** + Three years of experience in a call center operation to include two years...members and co-workers in a manner consistent with a customer service focus and application of positive language principles… more
- Kyndryl (Austin, TX)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more
- HealthFitness (Beaumont, TX)
- …benefits and receive competitive pay. We provide personal and professional support , training and development and flexible employment opportunities. **About the ... on a collaborative team and assist with the fitness center oversight at our on-campus client site in **Beaumont,...client site in **Beaumont, Texas** . _This is an on- call / substitute position, working on an as needed… more
- Ryder System (Austin, TX)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... & Knowledge Managers to drive strategies to achieve positive customer experience + Provide training, mentorship, guidance, support..., and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional… more
- Navient (Austin, TX)
- …and customer experience. + Liaise with cross-functional stakeholders (eg, customer support teams, IT, business units) to understand their requirements ... technologies, ensuring seamless operations, and enhancing the overall customer support experience. + Leading and supporting...platforms. **About You:** + 6+ years experience managing contact center software in a call center… more
- Eaton Corporation (Fort Worth, TX)
- …an effective handover to post-order project management, product services, and customer support teams. -Maintaining oversight of all commercial-related ... Eaton's ES AMER Sector Integration division is currently seeking a Global Data Center Technical Program Manager. Individuals will be able to work from a remote home… more
- Houston Methodist (The Woodlands, TX)
- …and guidelines established by governing agencies to ensure optimal patient safety and customer service. This position is a member of the direct patient care team. ... to facilitate providing the highest quality service during every customer and patient encounter. **SERVICE ESSENTIAL FUNCTIONS** + Performs...AND CERTIFICATIONS - REQUIRED** + BLS - Basic Life Support or Instructor (AHA) **AND** + Must have one… more
- Houston Methodist (Houston, TX)
- …is responsible for supporting the daily, training programs within the simulation center . Key responsibilities for this position include working with human cadavers ... This position requires the ability to work on multiple tasks within the simulation center , stand extended periods of time, and the ability to move heavy equipment to… more
- MD Anderson Cancer Center (Houston, TX)
- …and caregivers (hereto for clients) after they have visited the MD Anderson Cancer Center . These programs support our patients' need for access to care evenings ... show up to 1MC. *MISSION STATEMENT*: MD Anderson Cancer Center The mission of The University of Texas MD...the front-line healthcare resource for anyone who needs clinical support . This position requires a wide depth and knowledge… more
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