- Mass Markets (Killeen, TX)
- …partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for… more
- MD Anderson Cancer Center (Houston, TX)
- …to include experience as a case manager, triage nurse, utilization review nurse, call center nurse, or related experience. *Preferred*: Minimum of four years ... customer service resource for anyone who needs clinical support . The position requires a wide depth and knowledge...as a case manager, triage nurse, utilization review nurse, call center nurse or related experience. Experience… more
- Mass Markets (Killeen, TX)
- …in the industry. We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns ... role, you handle inbound and outbound calls, helping to support customer service, technical support ,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Kyndryl (Austin, TX)
- …and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction. ... leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. +...and cost containment. + Embed intelligent workflows into real-time call flows to support care gap closure… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst role ... complete work to meet established objectives + Ability to work in a call center production environment, or comparable magnitude, with frequent interruptions and… more
- Houston Methodist (Katy, TX)
- …degree preferred **WORK EXPERIENCE** + Five years of experience in healthcare setting/ call center operations + Clinical knowledge and experience with a ... and registration. Additional responsibilities for the Senior Patient Access Center Representative position include providing excellent customer service… more
- Mass Markets (TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... a trusted partner in the industry. This position supports customer service, technical support , and customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Zoom (Austin, TX)
- …and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs ... for contact center projects + Optimizing contact center technologies to improve efficiency and customer ...+ Troubleshooting and resolving technical issues related to contact center solutions + Providing training and support … more
- Mass Markets (Killeen, TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Wider Circle (Mcallen, TX)
- …resilience. + Basic computer skills for data entry and navigating call center software. + Prior experience in sales, customer service, or telemarketing ... demeanor, and a passion for helping others. Sales and customer service experience are a plus but not required....training sessions to stay updated on product knowledge and call center best practices. Requirements + High… more