- Koniag Government Services (Alexandria, VA)
- …options following completion of IAC training. **Summary:** Specialists provide telephonic contact center support to the general public who seek information ... Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer ...+ Maintain availability to answer calls within 2-minutes of call arrival in queue, 90% of the time +… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in business analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims processing, and ... (NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …* 8+ years in technology modernization, with at least 3 years in Medicare call center environments. * Strong knowledge of AWS, Azure, GCP, and cloud-native ... (NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries and… more
- CoreSite (Reston, VA)
- …be able to work outside normal business hours, including weekends, late nights, holidays, and on- call support + Able to travel to other CoreSite data centers for ... Telecom and Network infrastructure environment, with 24 x 7 support in an on- call rotation + Continuous...network to improve network reliability and scalability + Provide support on general customer related questions +… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- CACI International (Chantilly, VA)
- …Engineer in support of Enterprise Information Technology initiatives for the customer . This Program supports the customer by providing required services ... all Mission environments. The Engineer will work with the customer to define their Configuration Management Database (CMDB) &...being on- call on a scheduled rotation for call -in support and occasional off-hour assignments. In… more
- HCA Healthcare (Salem, VA)
- …hours volunteering in our communities. As a(an) Office Coordinator Mammography with LewisGale Medical Center you can be a part of an organization that is devoted to ... giving back! **Benefits** LewisGale Medical Center , offers a total rewards package that supports the...Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny… more
- SAIC (VA)
- …SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy, ... **Description** SAIC is seeking a **Network Engineer** (Fleet Support ) to join our TACNET ISEA team. This...prior IT Helpdesk related work experience in a Windows call center environment. + Basic experience in… more
- CACI International (Springfield, VA)
- …- Support in times of high call volume, first-level technical support in a 24x7 world-class service center , responding to inbound incidents and service ... 24x7 ground segments across multiple locations providing enterprise-level maintenance support , with high customer visibility into all...At CACI, we place character and innovation at the center of everything we do. As a valued team… more