- Huntington Ingalls Industries (Virginia Beach, VA)
- …OSI model, and frame/packet structure + Experience in a network operations center environment including help desk, customer communication, trouble ticketing, and ... Navy Enterprise Tactical Training Network (NETTN). The candidate will support the operation and maintenance of multiple networks across...position will be in the Network Operations and Security Center (NOSC). The NOSC functions as the helpdesk for… more
- Humana (Richmond, VA)
- …care delivery organizations + Familiarity with service operations such as workforce management, customer service, or call center environments + Proficiency ... risks, and identify mitigation measures, ensuring initiatives deliver expected outcomes + Support transformation efforts in areas such as customer service… more
- WM (Richmond, VA)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals.* Collaborate with ... other special projects and tasks as assigned.* May provide direction or support to less experienced Customer Service Representatives. **III. Supervisory… more
- William C Brown Inc (Springfield, VA)
- …tracking systems such as Security+* Ability to respond to after hour calls "provide on- call support " There will be rotating weekend shifts required once per ... WCBinc is looking for a Systems Administrator to join our team to support our intelligence customer activities in Ft. Belvoir. Maintains an organization's… more
- Oneida Technical Solutions (Fort Belvoir, VA)
- …and manage the ICAN, including LAN, WAN, SONET, and related equipment, on a 24/7 on- call basis. + Configure and support the use of DoD Common Access Card ... Typical work hours are Monday through Friday, 7:00 am - 3:30 pm, with on- call availability for 24/7 support . Additional Requirements: + Ability to climb ladders,… more
- General Dynamics Information Technology (Springfield, VA)
- …* Work with other service providers to support areas of common interest * On- call support may be required WHAT YOU'LL NEED TO SUCCEED: **Required Skills:** * ... on a TS/SCI DevOps Engineer joining our team to support our intelligence customer in Springfield, VA....work unsupervised * Experience with deploying to on prem/data center infrastructure * Experience using Jira and Confluence on… more
- Cardinal Health (Richmond, VA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and… more
- Arena Technical Resources, LLC (Langley, VA)
- …and tracking systems such as Security+ * Ability to respond to after hour calls "provide on- call support " * Ability to travel 0-20% to local area sites as well ... users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of Unix/Windows… more
- Otis Elevator Company (Lorton, VA)
- …and market share. + Acting as first line of escalation for customers to support an end-to-end, seamless customer experience. + Maintaining knowledge of market ... of the business, including sales & operations. Key responsibilities include a customer -centric approach to daily operations, removing silos and serving as the… more
- BlackBox (Sandston, VA)
- …hours: Multiple positions with various shifts to allow for 24/7 coverage . Data Center Support located in Sandston, VA . Client Addendum Applies; will provide ... hardware break-fix services for network infrastructure . Perform onsite call -through, data, voice, website and security testing . Perform...testing to ensure all systems are connected to the customer 's network as directed . Support carrier… more